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SVP of Global Business Development

Location:
Mansfield, TX
Posted:
November 26, 2024

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Resume:

W A D E E R I C K S O N

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P

WADE M. ERICKSON

Contact: 909-***-**** Email: ****@************.*** https://www.linkedin.com/in/werickson/ Current Residence: 201 Greenvale Dr. Mansfeld TX 76063

IT L E A D E R S H I P & M A N A G E M E N T

P R O F I L E

Proactive and client-focused Information Technology Executive with 25+ years of experience in full-cycle implementation projects, sales and distribution, software development, and effective customer services in alignment with business needs. An ambitious and motivated leader with proven ability to grow revenue, supervise globally dispersed teams and improve communication between the operations and IT departments. Excellent incubation management expertise to get early-stage products to market with a unique concept-to-customer formula. Extensive fund-raising experience for internal projects in large global companies and start-ups. Passionate about creating organizational success and bettering brand reputation and customer experience through efficient client support, high-performing teams, and reliable product education. E X P E R T I S E

System implementation Management Executive Management Team Leadership/building Organizational Design/Development Project Management Process Design/Improvement Enterprise /Technical Architecture P &L Responsibility Business Analysis Software life-cycle management Vendor/Client Management Financial Planning Executive level Sales and Sales Management System integration Fund Raising Supply chain & logistics Strategic Planning Quality assurance A C C O M P L I S H M E N T S

Executive Sales – SVP of Global Business Development: Lead Sales Team for a group of 4 companies (during M&A integrations) with a total revenue of 25M+ that included consolidation of Sales tools, implementing common sales processes, coordination of reporting and implemented 5 new tools across the sales teams.

Led a team of 100+ in India and the US and acted as a key member of the executive IT leadership team with project financial responsibility while managing $10M contract with Fortune 50 customers.

Co-developed a $50M multi-year support contract to include production and quality improvement incentives, achieving annual profitability 8% over target.

Managed Operations and 24x7 Support of $6M+ (Annual budget) Navy Maintenance Assessment Software Application

(MFOM) utilized by Naval Personnel and Senior Navy Officers for Fleet Readiness.

Led iCrossing Technical Architecture Group providing Technical Oversight for multiple multi-million dollar web development projects for Fortune 500 companies.

Co-founder in 5 Startups for multiple companies involving software development and software services.

Principal Architect, Designer and Technical Manager for $5M+ contract of Hyundai Motor America’s US Website that was in place for 10 years.

Independent Sales Rep for 2 US-based software services firms; one in Silicon Valley with Global QA and Software Dev services and another firm specializing in SAP Transportation Management implementation and support. P ROF E S S I O N A L E X P E R I E N C E

FRACTIONAL SALES EXECUTIVE – INDEPENDENT DALLAS-FORT WORTH TX Independent Sales Executive for various organizations that provide IT related services to Enterprise Organizations FRACTIONAL SALES EXECUTIVE AND SALES SUPPORT 10/2024-PRESENT

IT Services and Product Sales:

o Identify and pursue opportunities through traditional and digital lead generation techniques. W A D E E R I C K S O N

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o Develop tailored proposals and plans, author Statements of Work (SOW), and secure approvals. o Maintain strong customer relationships, employing various tool and sales strategy to drive account growth. o Collaborate with marketing teams to create content supporting digital outreach and sales initiatives. o Leverage deep technical expertise in IT solutions delivery to build credibility with decision-makers, accelerating sales cycles while bridging technical and sales roles.

o Consistently meet or exceed multi-million-dollar sales quotas.

Strategic Planning and Services Development

o Partner with executive leadership to introduce new service offerings aligned with the company’s existing skill sets, driving business expansion.

o Identify Digital Transformation, Software Development and Testing Automation, leveraging AI, Low-Code/No Code and implementation of Centers of Excellence for AI and ML. o Redefine the company's focus, evolving from Software Test Automation to a broader scope of IT Automation, including Full Stack and Salesforce development and testing. LOGIGEAR CORPORATION San Mateo CA

Enterprise Software Development and Testing Services company to Mid-market businesses SENIOR VICE PRESIDENT – GLOBAL BUSINESS DEVELOPMENT 01/2022 – 10/2024 Executive Leadership in Sales, Marketing and Business Development for the LogiGear Group – four member companies LogiGear Corporation (US and Vietnam), MK Partners (US), TPP Technology (Vietnam) and DWS Global (UK) with over 25M+ in revenue.

Management of Sales Team - Lead and Coach the LogiGear Group Account Executives and Business Development Representatives on sales processes and presentations, tools, and sales strategy. Directed human resources activities

(hire/fire) for the sales and customer success functions for the sales team.

Business Development – Develop and expand service delivery capabilities for the LogiGear Group; most recently in Robotic Process Automation and Augmented/Virtual Reality development.

Sales Process and Revenue Growth – Charged with authoring proposals, contracts, and correspondence with customers for renewals and expansion efforts. Completely revised Master Service Agreement and SOW templates to cover cross services across the LogiGear group companies. Defined pricing and rate cards with leadership to meet corporate Financial Targets. Delivering against aggressive revenue growth and EBIT targets. Implemented new Outbound fully integrated tech stack of Sales Enablement tool including: Salesforce, Outreach, Orum, Lead Forensics, Seismic and LiveSocial and multiple data tools to improve Multi-channel outreach approaches and engagement analytics of hundreds of pieces of sales collateral and Social content sharing. Implemented integrated Speed Dialers and AI driven call recording systems in under 30 days.

Organizational Change Management – managing the integration of 4 companies’ sales and marketing functions into a cohesive cross-supportive model that allows for independence to support various unique capabilities while sharing sales tools; centralized sales collateral and selling cross-company projects delivered seamlessly to the end customer. ACCENTURE, LLP San Diego CA

Providing Application Outsourcing (AO) support for 80+ applications and software development and Technical Product Management to large Enterprise Customers

TECHNICAL PRODUCT MANAGEMENT 08/2019 – 12/2021

Technical Product Manager for a Cellular Phone and medical device technology firm. Providing technical product management for the next generation of the leading product line (200M+ Annual Revenue) as well as supporting the existing product. End-to-End technical management responsibilities for the delivery of the product to marketplace to include vendor management, cross team software management coordination, coordination of customer experience to product development; prioritization of activities, stakeholders communication; refine and follow the product road-map; and drive efforts towards launch. New Cell phone released in Oct 20; seen as one of the most successful device releases W A D E E R I C K S O N

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for the firm and rated #1 on Amazon in class soon after release. Latest products are Mobile Applications targeted for the Health Care market.

California Consumer Protection Act (CCPA) - Technical Lead for compliance and development of tools and processes to meet the reporting and delete requests submitted to the company. SERVICE DELIVERY MANAGEMENT 04/2012 – 08/2019

Process improvement: Upgraded support, and resolved high priority failure-points ensuring ongoing vendor relationship as well as a new 5-year contract while managing new department with significant backlog of customer-generated tickets.

Productivity optimization: Developed new support and enhancement processes for customer, and upgraded customer services without adding team members.

Customer service management: Reduced the incident counts by 45%, saving the customer costs and improving system reliability in partnership with CTO to implement process and application improvements.

Problem resolution: Motivated support team resulting in low attrition rate (2% per year) while reducing ticket volumes by 40%.

System upgrades: Innovated new CRM, middleware and custom applications and improved performance of applications to end users by developing strategy to mitigate main causes of customer complaints.

Expense Control: Saved Client ~$800,000 annually after driving ticket reductions and restructuring support model allowing client to move funds into new application development capital projects.

Regulatory compliance: Integrated 2 Financial upgraded applications to meet financially significant compliance requirements into SEC-IT compliance (SOX) program. SALES AGENT – INDEPENDENT SAN DIEGO CA

Independent Sales Agent for Various Organizations that Provide IT related services to Enterprise Organizations SALES AGENT 08/2018-01/2022

IT Services and Tool Sales: Identified opportunities through lead generation using traditional and digital means, developed proposals and plans, authored SOW and secured signature. Maintain customer relationships to “Land-and-Expand” and collaborating with marketing department to build content for digital outreach to supporting Sales hunting efforts. Due to background in delivery of IT solutions; had a keen ability to build technical rapport quickly with influencers and decision makers to accelerate sales cycles acting in both a technical and sales capacity simultaneously. Multi-million sales quotas that have continued to meet.

Strategic Planning and Services Development: Work with Executive staff to introduced additional services that aligned with the company’s existing skills set further expanding the company’s offerings. Example was Silicon Valley Company that had 25+ years in Software Testing and Automation; and brought Robotic Process Automation to the firm and within 3 months had 200+ certified professionals using the existing Test Automation staff. Now IT Automation is the firms focus not just Software Test Automation and has expanded into Full Stack development and Salesforce development and testing. SATAGOSOFT, LLC Las Vegas, NV

Founded and led company (Multi-million dollar valuation and profitable business within 6 months and 1 year of launch) CO-FOUNDER AND VP 06/2009 – 09/2014

Business Start-up: Developed business from concept to launch, and managed operations and customer acquisitions.

Executive management: Spearheaded all aspects of the Business including Business Development, Sales and Product Strategy for B2B SaaS delivered Consumer Debt Financial Services Platform.

Extensive Integration: Developed shared revenue model with key financial processing partners to increase revenue. COMPUTER SCIENCES CORPORATION Corona, CA

American multinational corporation providing information technology (IT) services and professional services. OPERATIONS & SOFTWARE DEVELOPMENT AND ENGINEERING MANAGER 03/2009 –04/2012

Technical architecture: Spearheaded the development and adoption of a multi-million dollar DoD multi-service applications for managing the multi-billion dollar parts obsolescence problem for the US Military. W A D E E R I C K S O N

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Change management: Decreased access steps and increased productivity in developing large applications through the implementation of a single sign-on solution for multiple companies involved.

Project management: Drove resolution of project issues, mitigation of risks and dependencies as well as stakeholder communications and updates.

Technical support: Manage the development, hosting and maintenance of multiple multi-million-dollar Department of Defense systems used by Military and Civilian personnel and maintain Internet with encryption overlay availability 24/7.

Team management: Led a team of 6 and reported to Program Manager. In 2012, supported the transition of the service to the East Coast and helped with reassignment of the project team members. ICROSSING Los Angeles, CA

DIRECTOR – TECHNICAL MANAGEMENT /ARCHITECT (.NET PROJECTS) 03/2008 – 03/2009

Enterprise Architecture: Managed Architectural standardization efforts for the business and Digital Marketing practice for both Los Angeles and Orange county offices.

Organizational design & development: Wrote technical sections for multi-million dollar RFPs and provided Technical Architecture designs for key projects.

Project management: Implemented project management methodologies including Scrum, project controls and risk management policies and procedures for on-site and off-site application development activities.

Technical Architect: Principal Architect, Designer and Technical Manager for $5M+ redesign of Hyundai Motor America’s US Website launched in December 2009 with support for a million concurrent users during peak usage periods like the Superbowl.

UNIVERSITY OF PHOENIX, SOUTHERN CALIFORNIA CAMPUSES Los Angeles, CA University of Phoenix; Graduate School of Business Administration and College of Information Science and Technology. FACULTY MEMBER 02/2005 – 12/2008

Educator: Taught courses in Project Management, Organizational Management, Strategic Planning and Information Systems and Technologies.

NAVAL SURFACE WARFARE CENTER Corona CA

SOFTWARE PROJECT MANAGER/ENGINEER 02/2003 – 03/2008

• Development and management: Managed the development of a multi-million dollar DoD Portal/Community for Parts obsolescence management

• Project Planning: Wrote detail technical documentation and developed and maintained project plan GARG DATA INC (DTS, EROGO, SAGENCE SYSTEMS) Newport Beach CA PROGRAM MANAGER, SYSTEMS ARCHITECT/DESIGNER 01/2001-11/2002

• Program Management: Complete life cycle Program Management responsibilities and field support for a Java based SaaS

“Towing Dispatch” application that connects law enforcement with Towing companies. Launched on May 1, 2002 for Orange County Sheriff’s Department.

• Product Design and Systems Development: Java based 4GL development tool called J4, and professional services implementations using tool. Designed purchasing system based on J4, for 3rd largest vertical marketplace at the time

“PurchasePro.”

REFERENTIAL INTEGRITY COMPUTING SOLUTIONS IRVINE CA CO-OWNER - RESPONSIBLE FOR ALL SERVICES DELIVERY 11/ 1998 – 02/2001

• Co-Founder: Computer consulting firm with primary services lines in Microsoft Training, Consulting services in Networking, Custom BackOffice programming solutions for Client/Server architecture as well as n-tier web based applications. Grew business to 4M+ Annual revenue in 2 years.

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ADVANCED TECHNOLOGY CENTER LAGUNA HILLS CA

SENIOR PRODUCT DEVELOPMENT MANAGER FOR WEB-BASED TOOLS DIVISION 02-11 1998

• Program Manager: Responsible for SDLC of various web-based applications and policy development. Also in charge of skills development of the programming team.

E D U C A T I O N A L & A F F I L I A T I O N S

MASTER OF SCIENCE– Systems Management (program management emphasis): USC, Los Angeles, CA BACHELOR OF SCIENCE–Mechanical Engineering: Texas A&M University, College Station, TX POST-GRADUATE CERTIFICATE PROGRAM – Information Systems & Technology, Naval Postgraduate School, Monterey CA ACCENTURE CERTIFICATIONS – Technical Architect, Service Delivery Lead, PPSM (their version of PMP)



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