Customer Service Product Demonstrator
Resume:
SOUTHERN APPAREL INC, WETUMPKA, AL
DRIVELINE RTL MDSNG INC, ST LOUIS, MO
DIVERSIFIED MAINTENANCE SY LLC, TAMPA, FL
04/2017 - 08/2017 Product Demonstrator
Market Source, Alpharetta, GA
Demonstrated Trac Phones inside of Walmart, Activations, from a laptop computer, explained features, plans, data service, assisted customers with technical issues. 03/2016 - 08/2017 Store Supervisor
Cricket Wireless, Alexander City, AL
Store Opening & Closing, Bank Drops, Bank Orders, Balance Cash Drawers, Make Schedules, Store Inventory, Phone Activations, Explain service offerings to customers, Demonstrate Features and Data plans, Clean Store, bathrooms, Break room, Do displays for sales, Faxing, Upload Documents, Hiring process 09/2013 - 12/2013 Cashier
Goody's, Alexander City, AL
Seasonal position working in a department store.
08/2012 - 12/2012 Service Desk/Paint Dept
The Home Depo, Opelika, AL
Worked in the Paint Department-Mixed and matched paint using color sample cards, front end register, checkout customers, online order for customers, answer phone etc.
08/2007 - 09/2009 Sales Retail
VerizonWireless, Sylacauga, AL
Store Opening & Closing, sales, trouble shooting for service offerings, activations, trouble tickets, sell phone service, computer skills, sell data, sell features, close sales explain bill, comply to company rules, clean store, take inventory, etc. Shirley Burton
325 Ennis Berry Ln, Alexander City, AL 35010
Phone: 256-***-****
Email: ******.*******@*****.***
Objective
My goal is to provide excellent customer service to reduce customer wait time and to ensure customers and clients have a positive experience.
Ability Summary
Extremely dedicated, organized, and team oriented. Outstanding customer service, communication and interpersonal skills. 1Highly adept at assisting coworkers and customers utilizing my best practices. Detailed oriented, strong organizational skills with the ability to carry out task with minimal supervision. Employment History
10/2004 - 09/2007 Retail Sales Rep
Unicel, Sylacauga, AL
Customer Service Skills, Activations, Typing, Computer Skills, Troubleshooting, Repair Handsets, Cash Handling, Bank Drops, Opening & Closing Store, Trainings etc.
03/2004 - 08/2004 411 Operator
ITC Delta Com, Alexander City, AL
Find residential & business listings for customers, typing, spelling, listening, ISP Functions.
08/2003 - 02/2004 Cashier /Floor Attendant
PCI Gaming/Riverside Entertaiment, Wetumpka, AL
Cashier-Point of sales, Cash Register Floor Attendant-Give change to customers, cash winning tickets out, Jackpot payouts, Apply Tax Information. Count Team- Remove cash from all machines, place cash into money seperator, use money counter to count cash.
02/2003 - 06/2003 Customer Service Rep
Kellys Service/Charter, Sylacauga, AL
Place new installations orders,service changes for customers, prepare associated paperwork for workorders, customer counter functions, Issue and receive cable equipment. Process daily payments and balance cash drawer. Answer questions regarding services & products; Promote cable services to new and exsisting customers.
09/1999 - 02/2002 2nd Asst Manager
Cato Corporation, Alexander City, AL
Cashier, Store Opening & Closing, Inventory, Visuals, Prep & Hang Garments, Process Credit Apps, Approve Checks, Markup & Markdowns, Stock, Clean Store, Process Daily Activity Reports, Price Adjustments, Price Overrides, Closing Procedures.
01/1999 - 05/1999 Textile Worker
Clarke Personnel, Russell Corporation, Alexander City, AL Prepped garments to be shipped out.
09/1992 - 08/1997 Cashier/Customer Service Manager Walmart, Alexander City, AL
Customer counter functions Scanned merchandise & bagged it Price overrides Approved Checks Run sales reports Provide Cashiers with change Business Occupation Ed
High School Diploma
Clay County High School, Ashland, AL
Education History
Occupational Licenses, Certificates and Training
Honors & Activities
I am a Musician for my church I have played piano/Keyboard/Organ for 53 years since the age of 8 years old I love singing and teaching music and voice lessons. I love fishing, camping and boating. Every year on the 3rd Saturday in March, the church that I'm employed at have a day set aside to show appreciation To explain my employment gap, for the last 6 years I have had the pleasure of traveling with my husband over the road as a rider. We traveled the 48 states delivering and picking up different quantities of different products to be shipped.
to their Musicians. I enjoy being able to sit back and watch other choirs and soloists sing and play. Playing and singing is a very big part of my life!
Additional Information
Detailed References
Donna WHETSTONE, Material Handler
Retired
1477 Coosa Cty Rd 71
Shemikia VAUGHN, Banker
Wells Fargo
1897 Owen's Rd
Ashland, AL 36251
*********@***.***
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