Property Manager Housekeeping Staff
Resume:
Holly Hudson
Port Richey, FL *****
****************@*****.***
Professional Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Authorized to work in the US for any employer
Work Experience
Property Manager
Penn Properties Management-Chico, CA
March 2024 to Present
• owner lives in California. I managed the Florida business.
• Managing property listings and bookings.
• Guest communication.
• Providing an exceptional guest experience from check-in until checkout.
• Building relationships with homeowners.
• Organizing and tracking cleaning and maintenance tasks.
• Performing marketing tasks
• performed regular inventory tracking
• audited each property along with cleaners performance Task Force Manager
Transformation hospitality-Tampa, FL
July 2022 to Present
• Managed a team of 60 housekeeping staff, overseeing daily operations and ensuring cleanliness and organization throughout the hotel
• Implemented new cleaning procedures and protocols to improve efficiency and maintain high standards of cleanliness
• Developed and implemented training programs for housekeeping staff, resulting in improved performance and customer satisfaction ratings
• Collaborated with other departments to coordinate guest requests, special projects, and VIP accommodations
• Maintained inventory of cleaning supplies, equipment, and linens, ensuring adequate stock levels while minimizing waste
• Conducted regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards
• Resolved guest complaints or issues related to housekeeping services promptly and effectively
• Created work schedules for housekeeping staff based on occupancy levels and departmental needs
• Monitored budgetary expenses for the housekeeping department, identifying cost-saving opportunities without compromising quality
• Collaborated with procurement team to source eco-friendly cleaning products that aligned with sustainability goals of the hotel
• Led regular meetings with housekeeping staff to communicate updates, provide feedback on performance, and address any concerns or questions they may have had
• Developed strong relationships with vendors/suppliers to negotiate favorable pricing terms for cleaning supplies/equipment purchases
• Implemented a comprehensive preventive maintenance program for all housekeeping equipment resulting in reduced downtime by 50%
Director of Housekeeping
Cambria-Madeira Beach, FL
May 2021 to October 2022
In charge of 33 employees
Inventory
Scheduling
Hiring
Inspected to brand standards
Ordered supplies
Etc…
Director of Housekeeping
Fairfield Inn & Suites -Forsyth, IL
March 2020 to January 2022
direct the admin of all housekeeping services for guest rooms, public and staff areas, ensure the highest standards of sanitation, safety, comfort and aesthetics, and direct all housekeeping department projects and programs, supervise all housekeeping employees, hire and discharge, plan and schedule work Director of Housekeeping
Holiday Inn Express and Suites-Mattoon, IL
October 2017 to January 2020
hire and train staff, write schedules, manage inventory of supplies, coordinate housekeeping needs for special events and day to day operations, work directly with staff if they are shorthanded or to perform inspection of the teams work.
Education
Associate's degree in Respiratory Therapy
Regency Beauty Institute - Evansville, IN
February 2009 to September 2010
High school diploma
Salem Community High School - Salem, IL
April 2004 to August 2006
Skills
• Housekeeping Management
• Interviewing
• Payroll
• Night Audit
• Interviewing
• Laundry
• Cleaning Experience
• Inventory management (7 years)
• Guest Services
• Assistant Manager Experience
• Front Desk
• Office Management
• Administrative Experience
• Management
• Commercial Cleaning
• Cash Handling
• Supervising Experience
• Budgeting
• Microsoft Outlook
• Hospitality
• Management
• Customer service
• Supervising experience
• Cleaning
• Residential cleaning
• Sales
• Property Management
• Auditing
• Microsoft Word
Certifications and Licenses
Real Estate License
Driver's License
June 2021 to July 2025
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