Customer Service Inventory Management
Resume:
Sam Lantiere
Dallas, TX
************@*****.***
Work Experience
Bombshells Restaurant and Bar 03/2021 – 02/2024
Bar Manager
● Motivated and implemented a new mentoring program which increased worker morale.
● Ensured compliance with all local, state, and federal laws and regulations regarding alcohol service and sales.
● Maximized customer service by training staff, overseeing operations, and resolving issues.
● Merged productivity initiatives while complying with restaurant policies and procedures.
● Prepared staff schedules.
● Maintained inventory.
Concrete Cowboy 03/2018 – 03/2021
Bartender
● Maintained appropriate filing of personal and professional documentation.
● Oversaw personal and professional calendars and coordinated appointments for future events.
● Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
● Responded to emails and other correspondence to facilitate communication and enhance business processes.
● Communicated with internal departments, vendors, and contractors to discuss schedules, project requirements and upcoming appointments.
Blue Martini 01/2015 - 01/2019
Bartender
● Showed high efficiency serving multiple customers and managed service well.
● Followed opening/closing procedures to ensure safety and cleanliness.
● Oversaw the daily operations of the bar, including inventory management
● Organized planning for special events.
● Consistently top ranked in high sales.
Chaucer’s 01/2012 - 01/2015
Bartender
● Showed high efficiency serving multiple customers and managed service well.
● Followed opening/closing procedures to ensure safety and cleanliness.
● Oversaw the daily operations of the bar, including inventory management
● Organized planning for special events.
● Consistently top ranked in high sales.
Education:
University of Phoenix, Tempe, AZ
● Associates of Arts
Technical Skills:
● Social media platforms
● Tabc
● Food Handlers
● iOs & Android mobile applications
● Data entry, 60 WPM
● Windows & Mac
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