Over-The-Phone To-Go
Resume:
Tulsa, Oklahoma *****
******************@*****.***
Melany Abundiz- Garcia
SKILLS and ABILITIES
● Adaptability
● Good communication skills with patients and coworkers
● Multitasking
● Swiftly and successfully resolve conflict with customers
● Great at working independently
● Making sure anyone I’m around comfortable
EXPERIENCE
Chuys, 8120 s Olympia ave w, Tulsa, OK 74123 — hostess/ to-go’s October 7th, 2019 - April 3rd, 2021
● Welcomed new and regulars to the restaurant
● Taking over the phone and online pickup orders
● Packaging food
● Checking out customers
● Taking and answering multiple over-the-phone order
● Maintained and enforced cleanliness and social distancing policies regarding the COVID-19
Blue Coast, 8215 e 71st, Tulsa, OK 74133 Advanced orthopedic of Oklahoma, -hostess/Togo's/waitress
April 5th, 2021-April, 2023
● Warmly greet new and regular customers
● Seating customers at their table
● Taking over the phone take out orders
● Check out customers
● Maintained and enforced cleanliness and social distancing policies regarding the COVID-19
Advanced Orthopedic of Oklahoma, 2406 E 81st St, Suite 290, Tulsa, Ok, 74137 -
RECEPTIONIST /PATIENT RELATIONSSPECIALIST
February 9th, 2023- August 16th,2024
● Create patient appointments according to the body part/s they are needing to be seen for
● Selecting one of the physicians who specialize in seeing a specific body part/s
● While selecting the physician for the body I make sure to check that they are able to see the patient with their insurance
● While checking patients in collecting the copay according to their insurance
TRANSLATOR/INTERPRETER
● Assisting the doctor and patient by translating to help make sure they both get what they’re saying across correctly
● Give patients a peace of mind when they hear that I’m bilingual
● Make both the doctor and patients comfortable with one another EDUCATION
Tulsa Hope Academy, 1339 E 55th St, Tulsa, Ok, 74105 — high school Graduate
Tulsa Hope Academy, 1339 E 55th St, Tulsa, Ok, 74105 - SOME COLLEGE
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