Customer Service Data Entry

Kourtney Bass

***************@*****.*** 662-***-**** Grenada, MS

SUMMARY

Seeking Virtual Assistant role with 2 years of customer service and administrative experience. Skilled in data entry, communication, and organizational abilities; adept at problem-solving and time management. Proven track record in high-volume environments, ensuring quality and efficiency. SKILLS

Customer Service • Attention to Detail • Data Entry • Communication Skills • Organizational Abilities • Problem-Solving • Time Management • Quality Inspection • Pricing • Blueprint Reading • Product Demos • Sales • Cash Register • Order Picking

WORK EXPERIENCE

ADP Grenada, MS

Sub-Brazer May 2019 - 2020

• Utilized oxy-fuel welding techniques to securely seal copper pipes in air conditioning units.

• Maintained a high level of craftsmanship and attention to detail, ensuring quality and durability in completed welds.

Suburban Plastics Grenada, MS

Production Worker Mar 2019 - Jun 2019

• Operated machinery for the production of cutting fiber, ensuring its proper integration into machines designated for manufacturing AC unit pans.

• Maintained consistent workflow and machine efficiency, contributing to the reliable output of quality components for AC units.

Walmart Grenada, MS

Customer Service Cashier Jan 2019 - Apr 2019

• Processed a variety of payment methods, including cash, checks, and credit card transactions with precision and accuracy.

• Delivered high-quality customer service, promptly addressing inquiries and resolving issues to ensure positive experiences.

• Kept checkout area tidy and well-stocked, contributing to a clean and welcoming shopping atmosphere.

• Executed cash drawer balancing with a high degree of accuracy and attention to detail at shift start and end.

• Guided customers to find store products, improving their shopping experience and fostering satisfaction.

• Worked collaboratively with colleagues to efficiently handle high traffic periods without compromising service quality.

• Managed merchandise returns and exchanges, enforcing policy adherence while maintaining customer relations.

• Engaged in ongoing professional development through participation in training and compliance with operational standards.

EDUCATION

Job Corps

Diploma of Education, Business and Finance

Atlanta, GA

Jan 2015

Grenada High School

HS Diploma

Grenada, MS

May 2014

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