-Customer Service Department Manager

Andrea Harris

**** ******** **.

Montgomery, AL *6116

Phone: 334-***-****

Email: *********@*****.***

Objective:

To obtain a position utilizing my skills, experience, and excellent work ethic with an employer who expects and rewards exemplary work.

Skills:

-Warehouse experience -Retail experience

-Management experience -Troubleshooting skills

-Equipment operation experience -Customer service

skills

-Teamwork experience -Detail

orientation

Experience:

Lear Corporation

Montgomery, AL

Team Leader

-Observed machine operations for production of

automotive products.

-Operated machine by engaging controls.

-Trained new workers and worked as line leader.

Walmart

Montgomery, AL

Department Manager

-Supervised store employees and responded to customer inquiries.

-Ensured customer needs were met, complaints were

resolved, and service was efficient.

-Hired, trained, and evaluated all personnel.

Lowe’s

Montgomery, AL

Flooring Specialist

-Engaged with customers and sold merchandise throughout the sales floor.

-Developed and maintained a thorough knowledge of all merchandise.

-Met individual sales and key business goals.

T.J. Maxx

Montgomery, AL

Department Manager

-Planned and directed the day-to-day operations of the department.

-Assisted customers by providing information and

resolving customer complaints.

-Prepared and processed payroll information.

Education and Training:

University of Phoenix, Phoenix, AZ

-Associate of Arts in Business

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