Truck Driver Service Quality

NAME: ERIC HU

Email: *****.***@******.***

Tel; 626-***-****

Aug..2020-Nov.2023 OKS Shipping Inc.NVOCC

Job Title; Ocean Export Coodinator

Job Description

1.Follow POD agent istruction to contact shipper for shipment exportation arrangement.

2.Arrange truckkig for pick up from shippers loading dock.

3.Contact steamship line with shipment details to get booking number.

4.Forward booking confirmation to shipper and truck driver for them to set schedule

5.Prepare export document and AES to US customs.

6.Check with carrier to accyrate ETD and notify overseas accoringly.

7.Arrange profit report and send to accountng depy.

8.Close folder as shipments profit share confirmed by oversea agent.

Sep,2012~DEC.2018:PNL Logistics Inc.,NVOCC, Shanghai/Ningbo, China

Job Title: Branch Manager

Job Descriptions:

1. Organize job details.

2. Monitor workers performance for sure a service quality.

3. Handling special orders by headquarter and/or customers

4. Contact carrier representatives to ensure the updated informations can be obtained.

5. Ensure a perfect working connection with warehouse to keep a best service quality.

6. Plan monthly’s working sheets/papers and send them over to headquarter.

7.Negotiate air/ocean/trucking freight or spot rate with carriers by weekly meeting.

8.Monitor A/RA/P with accounting Dept closely to ensure a clear finacial activities and report to HQ accordingly.

9.Contact local Tax Dept for maintainning a friendly circunstances.

10.Explore and upgrade local factories relationship to expand cargo volume.

Aug.2008~Jul,2012:PNL Logistics Inc.(Los Angeles).NVOCC

Job Title:Business Manager

Job Descriptions:

1. Screen sales individuals activities.

2. Reply emails regarding truck / ocean freights to overseas.

3. Check with warehouse inventories.

4. Develope potential business.

5. Attending company meeting as requred.

6. Maintain a follwe up system that encouage follow through with asigned projects.

7. Study and review federal, state and local requirements which governs company business.

8. Coordinate sales team and set and meet new and used sales quotes

9. Set up regular visit for customers to find problems if necessary.

10. Schedule a sales meeting if any customers complaint issued so the meetig needs to be held at best solution.

11. Prepare monthly profit and sales report.

May.2006~June.2008:RTW Logistics Inc.NVOCC,New York/Dallas

Job Title:Business Representative /Warehouse Supervisor

1. Follow the orders from high level management

2. Contact current customers to ensure their requests are followed.

3. Develop new customers by using company resources.

4. Manage warehouse daily activities.

5. Resolver day-to day communications between overseas agent and local partners.

6. Ensure accurate customer billing and agent invoicing.

7. Work with overseas offices resolving day-to-day issues.

8. Management and monitoring of personnel in warehouse activies.

9. Monitoring labor productivies.

10.Equipement and asset management.

11.Scheduling inbound and outbound delivery.

12.Report warehouse issues to upper management and oral instrucion to workers.

13.Accountatble and responsible for high standards of warehouse safety regulation.

May.1993-Apr.2006 DNT Intl Inc.,NVOCC New York

Job Title: Ocean/Air Import Operation

Job Description:

1. Key in freight Data into system according to Bill of Lading provided.

2. Answer the call from clients regarding their freight status in warehouse or in Bonded area.

3. Check with carriers import depart for the freight schedule.

4. Obtain IT number from carriers to ensure the customs clearance on time.

5. Calculate profit share with warehouse and/or overseas agents.

6. Keep alert with harbor regarding freight release once payment confirms received.

7. Prepare Air/ocean documents export shipment

8. Contact carriers sales person to update freight rates..

9. Coordinate and manage the schedule of truck drivers and shipments to ensure delivery in timele manner.

10. Moniter the progress of ship,ent s customs entry and notify customers if any update required.

Education:

1.Taiwan Ocean Universityy, Dept of marine Transportation and management,Science of Bachelor Degree.

2.State University of New York, Maritime College of Marine Transportation.

Language:

Fluently in English, Mandarin, Taiwanese, and Cantonese.

Citizenship:

U.S.Citizen

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