Erp Systems Collections Manager

KAREN S. BENNETT, CBA

*** ********** **** 832-***-**** (Mobile)

Conroe, TX 77302 ************@*****.***

PROFESSIONAL PROFILE

Experienced Credit and Collections Manager offering certification, and 25+ years of significant expertise in the following areas:

• Demonstrated success in the management of financial data valued up to $180MM within high profile environments; proficient in all phases of credit analysis including administration, contracts review, credit and collection activities, reconciliation and dispute resolution, and vendor/client relations

• Highly skilled in ERP systems and computer software: ERP SYSTEMS: Oracle 11i, SAP; Dynamics AX, Great Plains, Epicor, AccPac; Movex; PCS (logistics software); GetPaid & Vertex

• Strategic and analytical thinker; experience with financial and credit assessments, research, review, negotiate, and make recommendations in support of organizational controls and objectives; along with preparation of monthly cash forecast, month end AR reports, cash application, management of electronic invoicing processes, IADC contracts, Master Service Agreements, while serving as liaison in the procurement and delivery of equipment, meeting reporting deadlines

• Articulate and discerning in financial suitability, with a keen eye toward cost control; identify relevant information, presenting creative arrangements with successful outcomes; rapidly establish rapport and build high level of trust with clients in all stages of strategy to ensure repeat business

• Polished and engaging communicator, articulate in written and oral exchanges, communicating value to employees, clients, and vendors; mentor and motive key talent for individual and team attainment; serve as company liaison between attorneys, bankers, credit and C-suite executives, and sales engineers, adhering to project parameters and developing mutually beneficial relationships PERSONAL STRENGTHS: trustworthy; loyal; dependable; highly organized; tenacious; focused; easily interacts with others; willingly accepts challenges; maintain high level of integrity in all transactions. CERTIFICATIONS & AWARDS

CREDIT BUSINESS ASSOCIATE (CBA)

NATIONAL ASSOCIATION OF CREDIT MANAGEMENT (NACM), COLUMBIA, MARYLAND (MAY 2008) WALT WISSEL CHAIRMAN’S CITATION OF EXCELLENCE

AWARDED BY NATIONAL ASSOCIATION OF CREDIT MANAGEMENT, COLUMBIA, MARYLAND (2005-2006)

• Nominated for excellence in a mentoring role model within a credit environment. CAREER OVERVIEW

MANAGER, CREDIT & COLLECTIONS

PRECISION DRILLING HOLDINGS COMPANY, HOUSTON, TEXAS (June, 2017 – October, 2024)

• Perform extensive credit evaluations and analysis in an effort to determine potential risk involved with extension of credit terms to new and existing customers.

• Management of portfolio averaging $70 - $85M/month.

• Preparation of AR reports for review and discussion at Weekly Sales/Marketing Meeting.

• Preparation of Monthly and Quarterly Reports for review by Executive Management, Sales and Marketing.

• Monthly preparation of Cash Forecast and Allowance for Doubtful Accounts for US Drilling.

• Collection of open receivables with a strong focus on maintaining a monthly DSO of 60 days or less.

• Proactively work with internal staff along with customers in an effort to quickly and effectively resolve disputes and/or equipment related issues.

• Manage daily cash receipts for all US entities of the company to insure payments are posted timely and accurately.

• Develop and maintain a close networking relationship with industry peers for purposes of credit exchange data and related information.

KEY ACCOMPLISHMENTS:

• Reduce and continually maintain monthly DSO below target of 60 days averaging 52 – 55 days

• Mentor and train new personnel to perform the daily cash application process for all US entities along with collection of accounts to include utilization of resources such as OpenInvoice, Cortex and customer specific portals

• Assist with the implementation of SAP upgrade to the S4Hana platform. GLOBAL CREDIT & COLLECTIONS MANAGER

RUBICON OILFIELD INTERNATIONAL, INC., HOUSTON, TEXAS (November, 2016 – June, 2017)

• Management of both the domestic and international accounts receivable portfolio including the billing and cash application process on behalf of legacy Tercel Oilfield International, Inc., Logan International, Kline Oilfield, Top-Co, Inc. and Top-Co Cementing Products, Inc. consisting of approximately 1,800 active accounts averaging approximately $45M - $50M per month.

• Manage a team of six direct reports responsible for global invoicing, billing, application of payments, credit and collections.

• Review and analysis of all credit applications along with establishment of payment terms for new and existing customers.

• Preparation of monthly consolidated aging report and detailed analysis by region for submission to the Board of Directors, executive management and sales.

• Monthly review and analysis of global DSO and allowance for doubtful accounts. KEY ACCOMPLISHMENTS:

• Establishment of global Credit Policy, Delegation of Authority Guide in relation to management of new and existing accounts, Credit Application along with associated new customer forms.

• Serve as AR lead for the implementation of the Dynamics AX platform global integration.

• Key player in the implementation of Avalara (sales tax software) to function in conjunction with the implementation of Dynamics AX.

CREDIT & COLLECTIONS MANAGER

TOP-CO CEMENTING PRODUCTS, INC., HOUSTON, TEXAS (December, 2013 – November, 2016)

(Acquired by Rubicon Oilfield International, Inc. in November, 2016)

• Manage a full-service credit department, consisting of approximately 600 active accounts in the United States and additional accounts for the Latin American market, for this established global manufacturing company, and supplier of float equipment and casing accessories for the oil and gas industry.

• Supervise and mentor the daily activities of one billing clerk, and ensure the success and compliance of all organizational goals.

KEY ACCOMPLISHMENTS:

• Conceptualized, planned, developed, and executed the operations for the first, full-service credit department, in the absence of a department for centralized credit and collections, resulting in the establishment of policies and procedures, the integration and training of employees from an acquisition, the retraining of U.S. sales personnel to the guidelines of a new credit department, and a significant decrease in the Daily Sales Outstanding (DSO) in less than six months. SENIOR CREDIT ANALYST (2010-2013) CREDIT MANAGER (2009-2010) SCHLUMBERGER COMPANY, HOUSTON, TEXAS (ACQUISITON 2010) SMITH INTERNATIONAL, INC., HOUSTON, TEXAS (March, 2009 – December, 2013)

• Analyze and investigate financial account information, including discrepancies and disputes within a portfolio valued at $180,000,000 for high-profile client accounts on the ‘majors team’. Review validity of purchase orders and issue adjustments. Monitor day sales outstanding (DSO) and review monthly delinquent accounts receivable. Compile weekly reports, delivering to executive management.

• Prior to acquisition, managed credit and collection activities for an accounts receivable portfolio valued between $40M-$50M, for over 500 domestic accounts. Evaluated and assigned appropriate credit limits, monitoring payment habits. Analyzed past payment histories and extended, restricted, or denied credit privileges. Entered and maintained sales tax exemptions utilizing Vertex

• Traveled to eastern states once a month meeting face-to-face with clients. Met with account executives, monitoring sales of drill pipe and extending credit up to a high credit of $8,000,000. KEY ACCOMPLISHMENTS:

• Identified need for GetPaid accounting software to be networked with dual company account visibility for archived and legacy Smith International accounts. Served as key facilitator for a multiple implementation of GetPaid, Oracle and SAP within the ERP system and managed rollout.

• Traveled to Europe to train employees on system, resulting in a smooth transition for systems to work within U.S. and Canadian operations.

CREDIT MANAGER—DRILLING PRODUCTS

NATIONAL OILWELL VARCO (Formerly Grant Prideco), HOUSTON, TEXAS (August, 2006 – March, 2009)

• Managed a worldwide credit and collection portfolio of between $115M-120M consisting of 800 accounts, maintaining a DSO average in mid to upper 50 to lower 60-day range.

• Analyzed and reviewed accounts for creditworthiness and extended, restricted and denied credit, monitored and released orders on hold while resolving disputes.

• Attended weekly sales meetings to discuss accounts. KEY ACCOMPLISHMENTS:

• Assessed and analyzed an international credit request for $40M worth of drill pipe and denied request until appropriate documentation was filed.

• Collaborated with attorneys and insurance companies, resulting in account being successfully paid. CREDIT MANAGER & PARALEGAL (DUAL ROLE) SCIENTIFIC DRILLING INTERNATIONAL, INC.

(March, 1999 – August, 2006)

• Managed credit and collection activities for more than 1,500 accounts worldwide.

• Collaborated with legal counsel to facilitate filing liens upon oil and gas properties, and prepared monthly accounts receivable analyses for executive management.

• Review and negotiation of Master Service Agreements with vendors and customers.

• Risk management of company insurance requirements along with fleet vehicles KEY ACCOMPLISHMENTS:

• Served in a dual role handling credit and collections and paralegal simultaneously for one year.

• Responsible for handling insurance claims during Tropical Storm Allison when oil tools and computers were damaged in the millions of dollars.

EDUCATION & TRAINING

Credit Business Associate Certification

Basic Financial Accounting

Financial Statement Analysis

Business Credit Principles

Advanced Computer Training by CompuTrain —Excel, with Concentration on Pivot Tables Paralegal Coursework, Southwest Professional Institute

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