DeShon Barrett
Houston, TX
********@*****.***
EXECUTIVE ASSISTANT
Polished and professional Executive Assistant with experience in providing advanced level administrative support to top executives in a variety of industries. Function as primary point of contact for internal and external matters concerning the executive. Strong business acumen with ability to effectively articulate business needs with all levels of employees, executives, and customers while maintaining confidentiality of sensitive information. Reputation for being meticulous in prioritizing, multi-tasking, and follow through.
Executive Leadership Support Research Meeting Planning Organization Skills Communication Skills Microsoft Office Suite Salesforce ATS VMWare SAP Workday SharePoint DocuSign AdminControl Registered Notary Liaison Project Support Professional Experience
TGS Houston, TX May 2022 – Sept 2024
Executive Assistant to EVP, Legal & EVP, People & Sustainability Conserved executives' time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information. Created and maintained complex and/or highly confidential materials including Board materials, investor presentations, company financial data, competitive analyses, monthly/quarterly forecast reports, contacts, etc. Drafted minutes at Executive Team and Senior Leadership meetings.
Maintained executives' appointment schedules by planning and scheduling meetings, conferences, teleconferences, and travel across global time zones, including vetting and prioritizing meeting requests. Managed projects including Board material preparation, off-site meetings, customer interactions, etc. Arranged Board travel, accommodations, meeting set-up, document distribution. Reconciled charges and prepared expense reports for executives and authorized payment. Scheduled, organized, and coordinated small to large scale events and meetings with and without meal service, onsite and offsite one and multi-day events.
Optimized Scheduling: Streamlined complex scheduling across global time zones, improving meeting efficiency by 30% and ensuring high-priority meetings were prioritized and executed flawlessly. Coordinated Events: Maintained predetermined budgets when planning and executing multiple high-impact company functions and team-building activities, enhancing team cohesion and morale; received positive feedback from attendees.
Managed Travel: Reduced cost by negotiating rates with service providers. Managed extensive domestic and international travel arrangements for CEO, consistently achieving a 100% on-time departure and arrival rate.
Bees360, Inc. Houston, TX November 2021 – May 2022 Operations Manager
Held responsibility for all on-site activity. Managed up to 150 Drone pilots throughout the US, consulted with clients, managed relationships, and drove continuous engagement with pilots. Recruited Drone pilots. Scheduled/Assigned Underwriting and Claims inspections (Residential & Commercial). Provided first line of support and technical assistance to Drone Pilots throughout the Southern and Eastern regions. Assisted pilots in applying for Airspace authorization. Page 2
Team Leadership: Enhanced operational efficiency by 25% through improved training programs and continuous engagement initiatives. Led a diverse team of up to 150 drone pilots, Client Relations: Increased client satisfaction ratings and repeat business by 40% by strengthening client relationships by establishing a robust communication framework which resulting in underscoring a commitment to service excellence.
Scheduling Efficiency: Reduced time from inspection assignment to completion by 20%, which improved overall project turnaround times and operational workflow by introducing a streamlined scheduling system.
iAero Airways/ Swift Air June 2021 – September 2021 FAA Certified Flight Attendant
Charter FA flying Domestic and International. Safety training for each aircraft, including certification on CPR, AED and First Aid, and aircraft evacuation procedures. Safety and Compliance: Ensured 100% compliance rate with FAA regulations and enhanced passenger safety. Completed safety training across various aircraft. Customer Experience: Increased customer feedback scores by 15 % by creating memorable in-flight experience resulting in repeat patronage.
Operational Efficiency: Streamlined catering and food storage processes, leading to a 20% reduction in waste; improving meal quality, optimizing operational costs, displaying a commitment to sustainability.
City of Houston, HHD, (Temporary) Houston, TX April 2021 – June 2021 Care Coordinator
Performs clinical assessments to determine service needs and progress with consumer treatment goals. Ensured services provided meet eligibility criteria and are authorized in accordance with agency and regulatory guidelines. Provided interventions in response to crisis to reduce symptoms and avoid admission to a more restrictive environment.
Clinical Assessment: Conducted clinical assessments resulting in a 30% improvement of identification of service needs for clients, ensuring timely access to necessary care. Productivity Standards: Met and exceeded productivity standards as outlined in operational guidelines, contributing to the overall efficiency of the care team. City of Houston, HHD, (Temporary) Houston, TX February 2021 – April 2021 Customer Service Rep - Lead
Team Leadership: Improved efficiency by 20% by leading team in patient registration and check-in processes. Reduced wait times for patients and visitors. Problem Solving: Achieved a remarkable 30% increase in overall patient satisfaction scores by navigating challenges ensuring patients receive timely and effective assistance. Collaboration: Streamlined service delivery for vaccine administration, significantly enhancing the efficiency of mobile and fixed service locations.
Major, Lindsey & Africa Houston, TX August 2018 – December 2019 Administrator, (Remote) IHPG-SF
Recruitment Support: Provided full lifecycle recruitment support that reduced time-to-fill for key positions by 35%, greatly enhancing the firm's hiring efficiency. Page 3
Data Management: Ensured data integrity in Salesforce ATS by developing new tracking methods, resulting in a 20% improvement in recruitment metric accuracy. Client Liaison: Functioned as the primary contact for candidates and clients, facilitating smooth communication that improved candidate experience and client satisfaction ratings by 15%; fostering strong professional relationships.
Axens North America (Temporary) Houston, TX March 2018 – May 2018 Office Manager/ Executive Assistant to CEO
Streamlined Agreement Processing: Successfully drafted, proofread, and maintained a comprehensive filing system for Confidentiality Agreements and Service Agreements, improving retrieval times by 40%.
Expense Management: Reconciled and audited expense reports accurately, ensuring timely reimbursements and reducing discrepancies by 25% through meticulous oversight and diligence. Operational Oversight: Supervised a team of two Administrative Assistants, enhancing office efficiency and visitor management, which resulted in improved service quality and response times. O’Rourke Petroleum (Temporary) Houston, TX January 2018 – February 2018 Executive Assistant to VP of Business Development
Enhanced Reporting Accuracy: Developed and distributed comprehensive weekly, quarterly, and monthly sales reports, increasing internal transparency and improving strategic decision-making. Contract Compliance: Ensured compliance of contracts through meticulous drafting and revision, leading to a 30% reduction in legal disputes and enhancing team collaboration with legal and HR. Database Management: Maintained an up-to-date customer contact database, significantly improving communication flow and accessibility of critical client information for the sales team. This enhancement facilitated more effective client engagement. High Radius Corporation (Temporary) Houston, TX July 2017 – August 2017 Executive Assistant/Personal Assistant to CEO and Sr. VP Sales & Marketing Travel Coordination: Managed complex domestic and international travel arrangements, achieving a 100% on-time arrival rate for all scheduled trips. Resource Management: Monitored and maintained office supplies and equipment, leading to a 15% reduction in operational costs through effective inventory management. Expense Reconciliation: Implemented a streamlined invoicing and expense reconciliation process, reducing processing time by 20% and ensuring accuracy. This initiative enhanced financial reporting and operational efficiency.
Plains All American Pipeline Houston, TX March 2012 – May 2016 Executive Assistant to President/CEO
Complex Agenda Management: Successfully managed the President/CEO's complex calendar, allowing for seamless scheduling and prioritization of high-stakes meetings. Contract Administration: Administered and tracked contracts for new and existing customers, improving contract compliance and monitoring by 30%. Meeting Facilitation: Organized and facilitated multiple large-scale meetings and team-building events, receiving positive feedback for coordination and planning, which enhanced team cohesion. Page 4
Oceaneering International (Temporary) Houston, TX December 2011 – January 2012 Executive Assistant to V.P., Umbilical Solutions Division Travel Logistics Coordination: Coordinated complex travel planning for multiple executives, achieving a 99% satisfaction rating from the VPs for smooth travel experiences. Reporting Efficiency: Streamlined the process of generating weekly, quarterly, and monthly supply chain reports, enhancing reporting accuracy and reducing turnaround time by 25%. Organizational Chart Updates: Maintained and updated organizational charts, ensuring accuracy and clarity in reporting structures across the division. NiSource Gas Transmissions & Storage (Temporary) Houston, TX October 2011 – November 2011 Executive Assistant to V.P., Rates & Regulatory Affairs Travel Management: Managed heavy travel coordination for the VP and team, improving scheduling efficiency and reducing travel-related issues by 30%. Expense Processing: Managed expense reports and invoice processing with a 100% accuracy rate, contributing to timely financial reporting and budget management. Record Maintenance: Developed an efficient electronic record-keeping system that enhanced accessibility and compliance, reducing retrieval times by 40%. Waste Management, Inc. Houston, TX November 2007 – July 2011 Executive Assistant to Corp. V.P., Marketing & Corp. V.P., Pricing Conference Coordination: Successfully coordinated logistics for numerous business conferences and training sessions, ensuring that events were well-organized and impactful, improving participant satisfaction ratings by 20%.
Data Integration: Compiled and integrated data from various sources for technical reports, enhancing the quality of information presented to stakeholders and leadership. Document Management: Facilitated better information management and accessibility, by revamping the department’s record-keeping system, ensuring compliance with company policies, and improving document retrieval times by 30%.