Data Entry Customer Service

Name: Mervat Nakhla

Status: Permanent Residence - Green Card Holder

Email: **************@*****.***

Cell Phone: 571-***-****

Career Objective: Seeking in the field of Administrative works in which my experience and knowledge, along with 25 years work in US Embassy/USAID, having extensiv experience in all administrative works including writing and responding to all correspondence using Computer skills WORD, Excell, Power Point

Highlights of Qualifications:

• Manage inbound calls and provide exceptional customer service

• Perform data entry tasks with accuracy and efficiency

• Maintain effective email correspondence with customers and team members

• Utilize Microsoft Office Suite extensively, especially Word,Excel, Power Point and Outlook

• Schedule appointments and manage calendars for team members

• Provide administrative assistance in various office functions

• Contribute to administrative management tasks

• Contact members to communicate their eligibility status

• Manage and maintain accurate customer credit records

• Process customer credit applications efficiently.

• Experience with administrative and clerical procedures, managing files and records, and other office procedures and terminologies

• Proficient in data entry and management

• Ability to answer inbound calls and provide excellent customer service

• Experience in scheduling appointments and managing calendars

• Excellent written and verbal communication skills, including email correspondence

• Proficient to provide administrative assistance and manage administrative office tasks effectively

• Experience in administrative management

• Ability to multitask, prioritize, and manage time efficiently

.Excellent attension to details

EDUCATION: BA Degree – Faculty of Applied Arts

LANGUAGE: English - Arabic

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