Digital Designer Technical Support
Resume:
Ryan Straube ***********@*****.***
**** ************ **. ********, ** 45140
Overview
A versatile team player specializing in multimedia production as well as providing training and technical support. An agile learner who is eager to operate and integrate technology as a means to create a meaningful experience for others.
Education & Certifications
Master of Arts in Education, Educational Technology from The University of Findlay, 2015
Bachelor of Science, Technology in Visual Communication Technology from Bowling Green State University, 2007
Associate Degree of Applied Science, Graphic Design from Terra State Community College, 2005
User Experience (UX) Design from Springboard.com, 2019
Experience
9/2022 – Present Brand Manager at Prolink
Leads the creative team in executing new visions and initiatives as Prolink evolves and rebrands into a total workforce solutions organization.
• Offers consultative UI/UX support for new product development, catering to both clients and internal stakeholders.
• Researches new technologies to empower colleagues with multimedia projects, ensuring on-brand content and timely solutions for external clients.
• Develops brand packages for new company services (e.g., Continuum, Definity VMS).
• Clarifies vision and storytelling for business presentations, proposals, training materials, advertisements, conference displays. Support ranges from PowerPoint presentation design to video production/direction.
2/2020 – 9/2022 Senior Content Developer at ProLink Staffing
Provided visual communication support across the company, including videos, animations, printed materials, and web-based learning content.
• Collaborated with the team to generate leads for ProLink service lines.
• Served as the ProLink Staffing brand manager, ensuring content consistency with the ProLink brand
(e.g., font, colors, logo usage) with external partners and educating colleagues on best practices for sharing content externally.
• Provided video production support, including recording, editing, and delivering external client and talent testimonials for social media, as well as internal employee interviews and messages for special announcements, corporate events, and general use scenarios using Adobe Premiere and After Effects.
• Crafted custom presentations for the national sales and training teams using Microsoft PowerPoint and custom graphics created with Adobe Creative Suite applications.
10/2019 – 2/2020 Technical Writer / Content Developer at Workhorse Group
Delivered custom solutions to elevate electric vehicle manufacturer start up serving as a flexible specialist (including technical writer, UX designer, and multimedia developer) to produce customer documentation, internal training materials, and design assets to establish the Workhorse Group brand.
• Collaborated with electrical and mechanical engineers to develop customer documentation such as quick start guides, service manuals, and parts catalogs. Utilized SolidWorks to build a database for populating webpages, mobile applications, and printed documentation.
• Designed functional prototypes of mobile applications using Sketch, enabling customers to easily browse and order from an online parts catalog.
• Captured and verified company procedures in preparation for ISO audits to maintain quality assurance. Developed interactive PDFs using Adobe InDesign and created a shareable library of procedures in Google Docs/Google Drive.
11/2015 – 8/2019 Multimedia Integrator II at Marathon Petroleum Corporation
Delivered exceptional multimedia experiences to customers through the creative process with agility and versatility focusing on collaboration and accuracy.
• Collaborated with business partners on creative projects, from client consultation and needs analysis to delivering expected outcomes (e.g., print design, animated videos, e-learning modules, presentation design, and photography assignments), providing ongoing support for custom solutions.
• Produced streamed video presentations across the company, nationally, by operating a video switcher equipment and streaming via MediaSite to deliver to online participants and on-demand as recordings.
• Created high-impact animated videos for athletic arena signage and trade show displays to promote Marathon brand gas stations using Adobe Photoshop, Adobe Illustrator, and Adobe After Effects.
• Assisted videographers with the video production workflow, including on-location teleprompter operation, puppeteering, lighting, and other grip work, as well as post-production tasks (e.g., motion graphics, rotoscoping, compositing using After Effects and Blender, and audio manipulation using Adobe Audition).
• Designed web-based trainings using Adobe Captivate and custom videos, animations and graphics.
11/2008 – 11/2015 Academic Technology Specialist: Multimedia & Graphic Design at The University of Findlay
Provided friendly technical support and training, developing the brand as the go-to team for the university community (students, faculty and staff) to solve abstract problems.
• Facilitated workshops, developed training materials, and provided technical support for university-adopted technology and personal devices for faculty, staff, and students.
• Served as the point-person for emerging technology such as utilizing cloud-based services like Google Drive and Microsoft OneDrive for computer backups and leveraging multimedia in the classroom.
• Led the user experience team during the university’s transition to a new website and intranet platform on Microsoft SharePoint, and managed user permissions as an administrator.
• Implemented the first self-service recording studio referred to as the “One Button Studio” on campus, conducting research on required equipment, outlining the installation process, and training a pilot group of users before campus-wide release and subsequent additional recording spaces to follow.
6/2007 – 11/2008 Graphic Designer / Production Artist at SFC Graphics
Prepared customer artwork for printing and produced custom art for clients looking to enhance building spaces or accentuate architecture through on-brand environmental graphics.
• Maintained positive client relationships with marketing and athletic departments at universities like Michigan State University and Bowling Green State University, as well as sponsors for the Ladies Professional Golf Association (LPGA).
• Designed large format environmental graphics for walls, building facades, and other structures to enhance visual elements using Adobe Photoshop and Adobe Illustrator.
• Supported the sales team by creating customized, client-specific proposals using Adobe InDesign.
• Managed the ordering system for the Flat Daddies™ program, processing a backlog of 3,000 orders during summer internship. Flat Daddies™ are life-size prints for families of active-duty, deployed soldiers many of which were produced free of charge resulting in the backlog. Ryan Straube problem solver multimedia integrator technology specialist life-long learner Professional Skills
• Customer Service
• Technical Support/Training
• Technical Writing
• Instructional Design
• Photography & Video Editing
• 3D Modeling & Animation
• Video Production
• Microsoft Office
• Microsoft SharePoint Administration
• eLearning Development Tools (Adobe Captivate & Articulate
Storyline, Camtasia)
• Google Docs & Cloud-Based Collaboration Services/Storage
• Adobe Creative Cloud Applications (After Effects, Audition, Illustrator, InDesign, Photoshop, Premiere)
• UI/UX Development (user research, user surveys, prototype
design using Sketch)
Volunteer Experience
1/2022 – Present Video Production Team for Crossroads Church
• Serve as a utility team member on the Experience Team to:
• operate cameras, providing an engaging front row view to anyone in the audience.
• run ProPresenter computer to display graphics and song lyrics to audience.
• control video shader equipment to match lighting from camera to camera shots.
• video switcher to create a dynamic video environment for audience.
• Assist with LED board stage resets for new series/events.
6/2014 – 7/2019 Switcher and Multimedia Computer Operator for CedarCreek Church
• Served as video producer (switcher) for weekend services. Coordinate and direct the camera operators to create an engaging experience for the audience.
• Operated computers featuring videos, audio tracks and song lyrics for weekend services to create an engaging experience.
• Coordinated/Signaled light and sound crews for the next scheduled event to maintain the order of service.
12/2010 – 12/2013 Digital Artist for Help-Portrait (Findlay, Ohio Chapter)
• Coordinated and manage digital artists.
• Created branding and marketing materials for 2012 Help-Portrait Winter Event.
• Color corrected and printed photos during Help-Portrait events.
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