Customer Service Sales Associate

HERIBERTO MERINO

sale person

.

Phone Number 551-***-****

Email *************@*****.***

Address Bloomfield, NJ 07003

Highly motivated sales professional with an extensive background in B2B sales. Developed a successful track record of creating and executing sales plans to meet and exceed company revenue goals. Adept at building relationships with customers, identifying their needs, and delivering solutions. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.

EXPERIENCE

Sale Person

Advance Autoparts, Nutley, Nj

Oct 2022 - Present

Developed and maintained strong customer relationships and networks within designated sales territory.

Worked with management teams to develop annual sales plans, goals, and targets.

Advised clients regarding accounts, pricing schedules, and financing options.

Sales Associate

Autozone Auto Parts, Clifton, NJ

Jun 2018 - May 2022

Encouraged customers to make additional purchases and suggested relevant items.

Helped customers find and select products.

Cultivated relationships with new and existing customers to drive sales.

Assisted customers with product selection to ensure customer satisfaction.

Manager, Tax Teacher, Tax Prepare

H&RBlock Tax Company, Wayne, NJ

Jan 2008 - Dec 2018

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

Committed to delivering excellent customer service while working in a fast-paced environment.

Worked with coworkers to complete tasks.

EDUCATION

Certification In HVCA Candidate

Eastwick college, nutley, New Jersey

Expected graduation Jun 2024

Completed Coursework Towards Diploma In Math, Geometry, Literature, ESL

Paterson Community College, paterson, NJ

Nov 2000

High School Diploma

Paterson learning Center, Paterson, NJ

Dec 1987

SKILLS

Needs Analysis.5

Prioritizing Workflows.5

Sales Process.5

Prospecting Skills.5

Customer Understanding.5

Cash Register Operation.5

Effective Communicator.5

Customer Care.5

Providing Feedback.5

Managing Multiple Priorities.5

CERTIFICATIONS

License .5

LANGUAGES

Spanish

Bilingual

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REFERENCES

References available upon request

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