Receptionist Inventory

Resume

TECHNICALSUPPORTER.

Drivenanddedicatedprofessionalseekinganopportunitytoworkwithatoporganization,whereIcan contributetothesuccessofclientsandcollaborateeffectivelywithcolleagues.Whetherasateammemberor leader,Iamcommittedtodeliveringresultsandensuringtasksarecompletedefficiently.Ivalueastep-by-step approachtosimplifyprocessesandensureseamlessprojectcompletion. WORKHISTORY :-

UnicornInfosolutionsIndiaPvt.Ltd.{AppleAuthorisedServiceProvider} (September2021-July2024) Colaba,Mumbai.

ServiceEngineer

Understandanddocumentcustomerissuesthoroughly,createservicereports,devicerepairlikepart replacementorproductreplacementandfollowupconsistentlyuntiltheissueisresolved. Explainthenatureoftheissuetocustomersinawaytheycanunderstand,keepingtheminformed throughouttheprocess.

Gatherfeedbackontheserviceprovidedbytheteamtoimprovefuturecustomerexperiences. Regularlymaintainandstrengthenrelationshipswithcustomerstoensureongoingsatisfactionand loyalty.

SelfWorked(August2020– August2021)Mobile,Laptop,ComputerRepairing&Salesdueto Lockdown.

SHEEREVENTMANAGEMENTPVT.LTD.(November2018– July2020)Prabhadevi(W),Mumbai. Receptionist&HRExecutive.

Managedrecruitmentandonboardingprocesses

Developedandimplementedemployeeengagementinitiatives Administeredbenefitsandleavepolicies

Coordinatedperformanceevaluationsandgoal-setting

Ensuredcompliancewithlaborlawsandregulations

Conductedtrainingsessionsandworkshops.

B2XSERVICESOLUTIONSINDIAPVT.LTD.{AppleAuthorisedServiceProvider}(July2016-March2018) CharniRoad,Mumbai.

CustomerServiceExecutive.

Understandanddocumentcustomerissuesthoroughly,createservicereports,devicerepairlikepart replacementorproductreplacementandfollowupconsistentlyuntiltheissueisresolved. Explainthenatureoftheissuetocustomersinawaytheycanunderstand,keepingtheminformed throughouttheprocess.

Gatherfeedbackontheserviceprovidedbytheteamtoimprovefuturecustomerexperiences. Regularlymaintainandstrengthenrelationshipswithcustomerstoensureongoingsatisfactionand loyalty.

I-DIRECTPVTLTD (January2015– February2016)GrantRoad, Mumbai. Outboundcallstocustomers/prospects

Sales/pitchingproducts/services

Leadgenerationandqualification

Handlingcustomerinquiriesandcomplaints

Dataentryandrecord-keeping

Meetingsalestargetsandperformancemetrics.

AdvocateOffice(July2014-December2014)Marinelines,Mumbai. OfficeAdmin.

Managedfrontdeskoperationsandclientreception

Coordinatedcourtappearances,hearings,andmeetings

Maintainedcasefiles,documents,andrecords

Preparedandprocessedlegaldocuments(e.g.,affidavits,petitions) Providedadministrativesupporttoadvocates/attorneys Handledphonecalls,emails,andcorrespondence

Managedofficesupplies,inventory,andmaintenance.

SPARKLESDiamondJewellery.PODDARDIAMONDS.(May2013-June2014)LowerParel, Mumbai. SalesExecutive.

Solddiamondjewelryandluxuryitemstocustomers

Conductedneedsassessmentsandprovidedpersonalizedrecommendations Demonstratedin-depthknowledgeofdiamondquality,pricing,andmarkettrends Builtandmaintainedcustomerrelationships

Achievedsalestargetsandconsistentlyexceededperformancegoals Collaboratedwithcolleaguestoachieveteamobjectives

Maintainedaccuraterecordsofsales,inventory,andcustomerinteractions PersonalInformation.

Name:-RajuGangaramNagula.

ContactNo 918*********.

Emailid:-*************@*****.***.

Residence:-Mumbai,Maharashtra.

MaritialStatus:-Married.

Gender:-Male.

DateofBirth:-22/08/1993.

Nationality:-Indian.

Education:-GraduateB.Com– 2016

HSC– 2013.

SSC– 2010.

LanguagesKnown:-Telugu,Hindi,English,Marathi,

Gujarati.

Hobbies:-Learningnewthing,Physicalactivity,Yoga,

Meditation,Playinggames,trekking,travelling.

Skills:-Goodlistener,speaker,hasconvincingpower,

readytotaketaskandcompletewithintime,has

leadershipandmaintaingoodteamwork,alwaysreadyto

getmotivated,lovestoworkinhappyenvironmentwith

coordinatingcolleagues.

Contact this candidate