Customer Service Accounts Payable

***********@*******.***

Objective

To contribute acquired customer service and clerical experience to a challenging position within an organization offering opportunities for growth and advancement.

Summary of Qualifications

• Accounting, mortgage, banking and customer service experience.

• 20+ years of sales and clerical and customer relations experience.

• Developed interpersonal skills, having dealt with a diversity of clients and staff members.

• Self-motivated able to set effective priorities to achieve immediate and long-term goals and meet deadlines.

• Adapt easily to new concepts and responsibilities.

• Function well in fast-paced, high-pressure atmosphere.

• Computer and typing skills

PROFESSIONAL EXPERIENCE-

•Boars Head-(American Deli Products)

Event’s specialist) Feb 2023-present

Taylor Tax & Consulting (Accounting Firm)

Aug 2012-Jan 2014 to Jan 2015-present

· Accounting Assistant (Support Staff)

· Reconciling clients bank accounts using Quickbooks & Peachtree

· Accounts payable/receivable for POA-Paying companies bills monthly

· Processing Tax Returns

· Assisting with and processing payrolls

· Makings tax payments

• Processing payrolls and initiating Direct Deposits for multiple companies

. Making bank deposits for multiple

companies

DQS-(Finished Carpentry) Cape Coral, FL-Jan 2014-Feb 2015

•preparing estimates for jobs using blue beam estimating program

•corresponding with clients using email or telephone

Wells Fargo Home Mortgage (Robert Half International) St. Paul, MN

December 2008-May 2010

Home Mortgage Consultant/Loan Processor/Loss Mitigation

Reviewing dual liens for modifications

• Taking incoming and making outgoing calls

• Taking purchase and refinance mortgage applications over the telephone

• Doing prequalification and pre approvals

• Consulting borrowers on financing

• Calculating good faith estimates for borrowers

• Working a pipeline of 60 + loans

• Communicating via e-mail and telephone, updating them on the status of their loans, requesting documents

Novation Credit Union

Customer Service Representative/Teller

Responsibilities:

• Processed various account transactions.

• Balanced daily income of financial institution.

• Informed customers of bank products, referring them to designated personnel.

• Oriented, trained, supervised, and delegated tasks for new hires.

Achievements

High School Diploma

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