Human Resources Employee Relations

Hector Salgado Bahena ***** Santa Rosa Way Apt **, Palm Desert, CA 92260 cell: 760-***-**** email: ******@***.***

OBJECTIVE:

Highly- effective Human Resources Manager with a proven ability to work within budgets, boost retention rates and optimize staff productivity. Enthusiastic about fostering a positive work culture and providing comprehensive HR support. Enthusiastic about contributing to a mission-driven organization and leveraging my expertise to drive a meaningful impact. Bilingual English & Spanish.

EDUCATION:

Bachelor of Arts, Business Administration, Management Concentration: California State University San Bernardino, March 2008.

Associate of Arts, Liberal Arts: College of the Desert, Palm Desert, California, December 2004.

Certificate of Completion, OSHA 30-hour in Construction Safety and Health: OSHA Training Institute, December 2012.

QUALIFICATIONS SUMMARY: (AREAS OF EXPERTISE):

Employee Engagement Performance Management Employee Relations HR Policies & Procedures Rapid Conflict Resolution Succession Planning Orientation & On-Boarding Employee Benefits Labor/Union Relations Multi-State HR Management Personnel Development and Training Process Improvement Health & Safety Deep Culture & Morale Understanding HRIS

PROFESSIONAL EXPERIENCE:

Human Resources Manager, May 2022 – September 2023. Company Name: Ashley Furniture Industries. City: Leesport. State: PA

Provided direction, leadership, and supported for two sites MFG (Manufacturing) and DC (Distribution Center), with over (1000) employees, including employee engagement, performance management, policy and procedure interpretation, conflict resolution, professional development, employee relations, HRIS, benefits, workforce planning and retention. Ensure legal compliance.

Maintained a strong HR presence on the plant floor and promoted positive employee relations by fostering effective communication.

Worked closely with management and employees to improve work relationships, build morale, increase productivity and retention.

Proactively prevent & actively manage employee relations issues, including fair and consistent application of policies and disciplinary.

Oversaw and managed a performance appraisal system that drives high performance, resulting in a 95% resolution rate and 30% increase in employee productivity and a 35% decrease in disciplinary actions and improve retention by 35%. Worked with the HSS department to manage all work related or non-work-related leave of absence cases, claims, and the coordination of the RTW process when necessary. Traveled to other states to provide HR support to other plants when needed.

Human Resource Manager, June 2018 – December 2018. Company Name: Valley Pride Inc. City: Salinas. State: CA

Provided direction, leadership, and support in all HR activities in a multi-state environment for over eight hundred (800) harvesting and food processing employees. Responsible for all aspects of the day-to-day operations within the HR department including, policy and process development and implementation, employee relations, employee investigation, conflict resolution, benefits administration, employee complaints, training requirements, on-boarding, and workers' compensation management.

Lead successful change initiative including alignment of organization employee relations practices. Reviewed and provided guidance and approved all management recommendations for employment terminations. Created and updated new SOPs. Oversaw H-2A program administration. Ensured compliance with US Dept. of Labor rules, regulations, and procedures.

Human Resources Manager, January 2017 – October 2017. Company Name: Mission Foods. City: Mountain Top. State: PA

Provided direction, leadership, and support on all HR related processes/activities to managers, supervisors and over five hundred (500) food processing plant employees. Supported, coached, and advised management in areas of performance management, employee relations, employment law, compensation, work related issues, conflict resolution, and unemployment claims.

Provided counseling and advised employees/management on policies/procedures, employee discipline, and workforce planning to production. Managed hiring process. Proactively recruit, interview, and select candidates, benefits, and extended offers.

Facilitated and assisted in the resolution of workplace disputes and grievances. Interpreted collective bargaining agreement. Leads staff in performance management on goals from top down. Compliance adviser for ADA. FMLA, FLSA, & EEO. Resolved 100% of employee relations issues. Reduced employee turnover/rate by 20%. Increased quality & total hires of 40%.

Human Resources and Safety Manager, March 2015 – October 2015. Company Name: Caliber Solutions. City: Beaumont State: TX

Planned, organized, and directed all Human Resources and Safety functions and activities, including workforce planning, recruiting, and hiring, on-boarding, compensation, benefits, employee relations, OSHA Safety, HR strategic planning, company-wide program and policy development, performance management, and legal compliance in a multi-state environment. Worked proactively with senior management & employees to improve work relationships, build morale, increase productivity & retention.

Responded to employee concerns, complaints, coordinates termination processes and ensures that employees are treated fairly. Represented unemployment claims and hearings as needed. Created & managed all HSE operations, workers, compensations processes, DOT, & ISNetworld account. Company TRIR (Total Recordable Incident Rate) dropped from 3.1 in 2014 to 0.0 in 2015. Created policies and procedures to ensure company was in compliance in all facets of HR and safety standards.

Safety Supervisor, October 2012 – December 2013. Company Name: The Neutron Group. City: Blythe. State: CA

Proactive coaching; consulted and directed management in areas of employee relations, safety, training and development, investigations, worker's compensation, orientation, benefits, and policy questions as well as disciplinary issues. Advisor to the Operations Manager on all OSHA laws as well as labor law regulations. Conducted safety audit and institute corrective action.

Managed a new hire safety orientation program and provided ongoing job specific safety training. Managed new-hire process including I-9, W-4, drug test, and set up payroll. Recorded and managed all site safety documentation. Conducted safety meetings.

Facilitated and assisted in the resolution of workplace disputes and grievances. Interpreted collective bargaining agreement. Supervised over 400 employees (electricians) to ensure compliance with general contractors and OSHA 29 CFR 1926 guidelines.

Conduct safety inspections and investigated violations to ensure safety procedures are being followed and counsel managers and employees accordingly. Reviewed safety audits: performed risk assessments and job safety analysis as needed. Investigated workplace injuries to identify root cause and causal factors and recommended corrective actions to prevent future occurrences.

Human Resources Manager, December 2009 – January 2011. Company Name: Red Earth Casino. City: Salton Sea B. State: CA

Provided counsel and advised managers on HR matters including employee and labor relations, employment and recruitment, investigations and resolution, performance management, policy and procedure interpretation, benefits and compensation programs, safety, and workers' compensation. Advised managers on organizational policy matters such AA/EEO, and sexual harassment.

Collaborated directly with supervisors on terminations, prepared employee separation notices and related documentation. Oversaw workers' compensation administration and safety processes Worked directly with payroll accounting company to ensure adequacy on bi-weekly payroll. Promptly responds to all requests relating to unemployment & represents the company at unemployment hearings. Managed all EDD forms. Monitored I-9 and E-Verify system to ensure proper compliance.

Managed HR operations and enhanced the company's HR by planning, implementing, and evaluating employee relations and HR policies, programs, and practices. Implemented new training solutions that meet the needs of the business and the people.

ADDITIONAL INFORMATION:

Willing to relocate nationwide for the right opportunity. I am a person who is flexible at work So, if I need to travel for work, I would like to do it. I have done so in my most previous role.

CERTIFICATES:

Certificate Critical Conversation: “Having the hard to have discussions” September 2017.

Certificate Lean Safety Training, July 2017

Certificate Human Resources Meeting the Legal Requirements, March 2017

Certificate Human Resources Body Language the Art of Nonverbal Communication, March 2017.

KEY SKILLS ASSESSMENT:

Familiarity with SAP, YSS (Your Self Service), AS400, ADP, Famous, and E-Verify

Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook)

Solid understanding of Federal and California state labor laws including solid experience in managing FLSA, FMLA, CFRA, FFCRA, COBRA, EEO, ADA, ACA, OSHA, workplace safety and W/C. Knowledge of GMPs, SOPs, policies & procedures.

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