Customer Service Assistant Manager

Kiley woodsLouisville, KY *******************@*****.***+1 502 953 5891Eager employee searching for a good career.Work ExperienceData EntryAnthem Blue Cross BlueShield - Louisville, KYSeptember 2012 to December 2012Input customers information for applications when getting health InsuranceAssistant ManagerCash Time Loan Centers - Louisville, KYJanuary 2011 to July 2012Cash loans marketing customer service inbound and outbound calls collections.CNA - Certified Nursing AssistantBRITTHAVEN NURSING HOME - Louisville, KYJuly 2009 to October 2010I took care of the residents. Daily activities helping some eat showers doctor appts. I also worked on thedementia unit assistant with everyday living.EducationHigh school diplomaValley high school - Louisville, KYAugust 1999 to June 2003Skills• Data entry• Dementia Care• Alzheimer's Care• Caregiving• Sales• Medical Billing• Typing• Cold Calling• Meal Preparation• Assistant Manager Experience• EMR Systems• HIPAA• Vital Signs• Administrative Experience• Senior Care• Home Care• Hospice Care• Microsoft Word• English• Phlebotomy• Insurance Verification• ICD-10• Patient Care• Venipuncture• Laboratory Experience• Medical Coding• Experience Administering Injections• Computer Operation• Computer Skills• Medical Office Experience• Behavioral health• Communication skills• Microsoft Office• Organizational skills• Medical terminology• CPT coding• Medical scheduling• Customer service• Property management• LIHTC• Medical Records• Office Management• EpicCertifications and LicensesCertified Phlebotomy TechnicianMay 2015 to PresentCPR CertificationDriver's LicenseFebruary 2003 to February 2028State Tested Nursing AssistantCCMA CertificationRMANRCMAEMT CertificationCNAPBT (ASCP)Pallet Jack CertificationAdditional InformationI have