Customer Service Representative
Resume:
KRISTINA
CEKO
Hamilton, ON
*************@*****.***
SUMMARY
Detail- oriented administrative and customer service professional seeking an opportunity for full-time employment. WORK EXPERIENCE
Bendo Consulting Services
Administration/Customer Service - Hamilton, ON
MARCH 2024 – CURRENT
- Currently assisting with client communication both in person and via phone to schedule meetings, appointments, arrange pick-up times etc.
- Help direct tax inquiry calls
- Responsible for creating and summarizing client notes and all communication
- Effectively multi-tasked customer files and other administrative duties as required Sport Chek
Head Cashier/Customer Service Representative
JANUARY 2022 – SEPTEMBER 2023
- Provided positive and friendly customer experience for all sales transactions, customer calls and in-person assistance
- Acted as a liaison between all sporting departments for all customers and employee communication
- Managed all monies at the end of the shift by counting the till and reporting all financials.
- Responsible for tagging/folding clothes and ensuring all displays look prepared and professional. New York Fries
Supervisor
AUGUST 2016 – JANUARY 2022
- Responsible for creating schedules for all current and new staff on a bi-weekly basis
- Trained all new hires and assisted with the onboarding process to ensure all staff documents were provided including resume, references, tax forms etc.
- Managing the ordering process for all food needs twice per week to ensure staff have the appropriate amount of food items to service customers
- Managed the floor and assisted with customer service as required EDUCATION
Mohawk College
2020 – 2021
Insurance Diploma
SKILLS AND QUALIFICATIONS
• Fluent in Serbian and English
• WHIMIS Trained & Certified
• Food Handlers Certified
• CPR & First-Aid
KRISTINA
CEKO
Hamilton, ON
*************@*****.***
REFERENCES
Alma Milak
New York Fries Supervisor
Terrance Borges
Sport Chek Supervisor
Samantha Bendo
Bendo Consulting Services Supervisor
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