Team Members Customer Service

Renelus Charles

Rivera Beach, FL

Career Goal

A dedicated and hardworking individual with over six years of experience in operations

and equipment handling, seeking to transition into a Houseman role in the hospitality

industry. am eager to apply my strong work ethic, attention to detail, and organizational

skills to maintain cleanliness, order, and guest satisfaction. Committed to contributing to

the smooth operation of hotel facilities while ensuring a high level of comfort and service

for guests.

Work Experience

CDS Employee Contact - Banquet Setup

Jewish Temple and Norton Museum

November 2024 — Present

Rivera Beach, FL

+ Assist with the setup and breakdown of banquet and event spaces, ensuring all

equipment is arranged according to event specifications.

* Coordinate with event planners and other team members to ensure timely and efficient

service.

+ Maintain cleanliness and orderliness of event spaces before, during, and after events.

+ Ensure all event areas are stocked with necessary supplies, including linens, chairs,

and table settings.

+ Provide excellent customer service, responding to guests' needs and ensuring overall

Satisfaction.

+ Assist with the transportation and handling of materials and supplies, ensuring safe

and efficient movement.

Master Guillotine Operator / Forklift Operator

May 9, 2017 — June 13, 2023

Rivera Beach, FL

« Operated guillotines and forklifts with a focus on safety, precision, and efficiency.

« Managed the movement of goods within a large warehouse, ensuring smooth

workflows and minimal downtime.

« Coordinated and maintained the proper storage and handling of materials.

« Assisted in inventory control, ensuring all materials were organized and easily

accessible.

« Collaborated with team members to optimize operations and improve efficiency.

« Ensured cleanliness and safety standards were upheld in all areas of

responsibility.

Skills

«Cleaning and Maintenance: Experience in keeping work areas tidy, organized,

and safe.

« Teamwork and Communication: Strong collaboration with team members to

ensure smooth operations.

+ Guest Service: Ability to provide high-quality service and prioritize guest

satisfaction.

+ Physical Stamina: Capable of performing heavy lifting, standing, and walking for

long periods.

« Attention to Detail: Skilled in maintaining clean and orderly environments.

« Problem Solving: Able to identify issues and find effective solutions quickly.

Education

Lycée la Paix de l’Anse a Galet

Graduated

Haiti)

References

Contact this candidate