Data Entry Customer Service
Resume:
***********@*****.***
Rockford, IL 61107
Skills
Professionalism
Customized Computer Software Programs such as Home Care Home Base and McKesson
Microsoft Outlook, Microsoft Word
Works Well With Little to No Supervision
Exceptional Work Ethics
Attention to detail
Initiative-taking
Staff Training and Mentoring
Customer Service
Organization Skills
Positive Attitude
Education And Training
College of DuPage
Glen Ellyn, IL
100+ credit hours
Nursing and General studies
Rebecca Neal
Summary
Dedicated professional with experience in medical office coordination, payroll processing and extensive customer service. Seeking a remote
part-time data entry position. Skilled in maintaining accurate medical records. Payroll processing. Human Resources Assistant. Enhancing team productivity and morale. Adept at document and data handling by reviewing and processing timecard information, physician orders and other medical data.
Experience
Heartland Hospice (Formerly ProMedica Hospice)
Hospice Team Coordinator/HR Assistant
Rockford, IL
06/2008 - 04/2024
Performed data entry, processed timecards and validated documentation for billing and payroll.
Resolved payroll discrepancies to maintain financial accuracy.
Enhanced team morale and productivity by supporting staff and managers with any requests in a prompt, professional and friendly manner.
Gathered feedback from clients regarding their experience collaborated with the team and share with leadership.
Performed data entry tasks into various computer systems accurately and promptly.
Ensured exceptional customer service is delivered consistently through all communication channels.
Answered incoming calls and emails, providing frontline customer support or assistance.
Welcomed visitors and colleagues and provided assistance with their questions or concerns.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Coordinated new hire onboarding activities such as running background checks and entering employee data into payroll system databases.
Created, organized, and maintained employee personnel files to keep sensitive data secure.
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