Customer Service Floor Supervisor
Resume:
TEISHA CANNIDA
PHILADELPHIA, PA.
*********@*****.***
Detail-oriented customer service professional with 10+ years of experience working, with the populations of diverse backgrounds.
Outstanding organizational skills, with excellent communicator, and interpersonal skills.
Proven ability to increase customer satisfaction, ability to multi-task and exceed customer expectations.
Work Experience:
Floor Supervisor
McDonald’s – Philadelphia, PA
February 2011 to Present
As a floor supervisor I assist the managers as needed, handle money, and assign tasks and breaks.
Train sales associates to maintain accurate workflow for all business transactions. Provide high quality and customer service to assist customers throughout assigned shifts. Evaluates floor activity and monitors sales in hourly intervals by aiding employees and generating sales. Coordinators all communication between crew leaders and front-line staff.
Assembly Line Worker
U-Haul - Warrington, PA
June 2019 to October 2019
Operated assembly equipment to determine required units and determined work orders.
Conducted installation of assembly and performed repetitive sealing of parts.
Education:
License in Cosmetology
Empire Beauty School - United States
June 2010 to January 2011
Diploma June 2009
Certifications and Licenses:
Cosmetology January 2011
ServSafe Manager, July 2014 - July 2019
Assessments:
Management & Leadership Skills: Planning & Execution — April 2019
oPlanning and managing resources to accomplish organizational goals.
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