Store Manager Assistant

Shantal Francis

**** ******* **, *******, ** ****8

863-***-****, ****************@*****.***

Education

• Herzing University, Nursing student 09/2022 - Current Practical Nursing Diploma candidate (anticipated graduation 09/2023) Skills

• Eager and willing to learn (I like to ask my superiors or coworkers if they have any input or any advice, they would give it’s always welcomed)

• Work well with others (I like to help my coworkers with something they may be having trouble with it helps work run a lot smoother)

• Understanding, and empathetic ( I listen to what others have to say and take it into consideration to make for a better and more respectable work environment)

• Hands-on (when I learn anything new I like to get involved and apply what I’m learning to what I will be doing.)

Experience

Dollar Tree: Operations Assistant Manager 03/04/2023-Current

• Assist with all store functions and day-to-day store activities as directed by the Store Manager

• Able to perform all opening and closing procedures in the absence of the Store Manager

• Assist the Store Manager in protecting and securing all company assets, including store cash

• Adhere to all policies and procedures including safety guidelines

• Maintain a professional and friendly environment with customers, subordinates and supervisors

• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery

• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates

• Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information

• requests and any additional communications related to store activities as delegated by the Store Manager

• Assist the Store Manager on the receipt and return of DSD merchandise. Starbucks: Barista 04/2021 - Current

● Make connections with guests

● Create various coffee/caffeinated drinks

● Guide and help new guests with what drinks may suit their taste

● Provide a positive attitude and experience for the guests Kelley Buick GMC: Receptionist 09/2018 – 02/2020

● Ensured guests and employees were welcomed in the front office

● Answered guest calls; verbally assessed their vehicle issues

● Escorted guests to the correct technician.

● Office/HR/Showroom inventory

● Scheduled appointments

● Assisted HR with logistics (Helped file paperwork for new hires and potential hires) Walt Disney World, All-Star Sports Resort: Cashier 06/2015 – 02/2016

● Formed connections with guests while recommending food selections

● Stocked and maintained inventory and food quality in front of house area

● Cash handling/POS

Universal Orlando, City Walk Food Carts: Cashier/Food handler 03/2013 – 04/2015

● Engaged with guests to better assist them

● Cash handling/balanced money banks for the day/POS

● Accommodated and served guests with their food selections

● Hand-Crafted made-to-order treats

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