Joemer Santos Deang
A trained professional with extensive years of organizational
expertise, skills, process, productivity improvements and performance management. Exceptional at providing services in the area of operations documentation management with an eye to future updates and modifications with an educational degree in Computer Engineering.
Phone:
Email:
***********@*****.***
Address
K6 Building
Muraqqabat Street,
Deira, Dubai, UAE
UAE Driving License Holder
Education
Bachelor of Science in Computer Engineering
System Technology Institute, April 2010 Cityof San Fernando, Pampanga, Philippines
Areas of Expertise
Adobe professional proficient
MS Office expert
Google Drive expert
Reorganization expertise
Accurate
Meticulous
Efficient
Organized
Skills and Qualifications
Diverse experience- move up to this roleafter
years spent serving in other capacities
Physical fitness- physically demanding job, and
frequently stay on feet during their entireshift
Flexibility-plays several roles and may need
to assist customers, and also frequently work
irregular hours, with some companies requiringto
work a wide range of shifts instead of havingset
hours
People skills- strong written and verbal
communication skills to deal effectively with a
diverse group of people, both employees and
customers; maintain positive relationships with
staff.
Work Experiences:
September 2022 - Present
Document Controller/ IT Assistant
Trackers LLC.
Provided constant administrative support
including answering and transferring calls, data
entry, and operating essential machinery such
as printers and copiers
Provided technical assistance
Maintained documents particularly for the
company policies and procedures
Backed up data, installed new hardware and
software to keep an organization’s data
storage and communication up to date
Troubleshot and fixed hardware and software
issues
Inventoried computer goods and necessities
Created templates for documentation and
future use
Retrieved files as requested by the employee
and the client
Maintained confidentiality around sensitive
information and terms of agreements
Filed documents in physical and digital records
Created filing and archiving system for
documents
Spoke with suppliers as needed
Checked incoming documents for readiness
prior to processing
December 2020–September 2022
Document Controller Assistant and IT
Assistant / Jumeirah PestControl Services,
LLC.
Maintain IT assets, mobile record in
stock register and database.
Maintained IT equipments on a regular
basis.
Safeguarded the IT assets in the office
and stood by IT equipment including
mobile phones by proper storage and
record keeping.
Installed application and software
maintenance (MS office, Outlook &
other office applications as and when
requested with approval)
Designed templates for documents, file
types, and document database
Updated and maintained document
management systems and physical
records
Maintained the security of confidential
documents
Created how to documentation for all
system features
Ensured the secure destruction and
disposal of sensitive documents
Filed and archived relevant documents
August 2014–September 2020
Assistant Document Controller/ IT Assistant,
BoeckerPublic Health, LLC.
installed, operated, and maintained computer networks and communication systems
assisted users with any troubleshooting issues they encountered. This included but is not limited to helping users with program troubleshooting such as: MS Office, FTP Software, Internet Explorer, RealPlayer Video
Downloads, and Editing Software
installed various software and/or hardware on both new and old computer systems trained new co-workers on
technological procedures
provided technical support, including password resets and server backups. Responded to inquiries
Identified problems, diagnosed causes, and determined corrective action to facilitate repairof a variety of computer hardware and softwareproducts (Microsoft products)
handled intake, scanning, verification, and storing documents
filed and archived relevant documentation
updated and maintained document management
systems and physical records
assisted employees with accessing documents through document management system