Operations Support Business Administration

Location:

Austin, TX

Salary:

Posted:

November 25, 2024

Contact this candidate

Resume:

QUO) ull

destne mcmahan

Blends academic training in economics and business administration with hands-on

experience in sales and operations support to offer employers a track record of delivering

on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer

service and communications in a variety of business settings.

4430 manchaca dr Austin tx 78745 281-***-**** ***********@*****.***

WORK EXPERIENCE

Dez tax prep — owner

02/2018 to 03/2021, Biloxi, ms

Tax returns

Translated and assembled business requirements into detailed, production-level

technical specifications, detailing new features and enhancements to existing

business functionality.

Interacted with business users to analyze the process and gather the requirements,

making necessary changes to schema objects to fulfill their reporting and business

needs.

Communicated directly with clients to establish project parameters, wrote proposals

for design work, analyzed competitor web sites, determined web site content,

produced site maps for client approval, and communicated progress with client

throughout length of project.

Organized and reorganized itinerary according to the date, weather, clients, and the

situation of attractions. Greeted and assisted customers with booking reservations

and answering any additional questions both in person and over the phone. Scheduled,

trained, and oversaw employees in day to day operations.

Develop and execute strategy to enhance and maintain facility productivity and

eliminate or improve the unproductive aspects of the current strategy. Plan and

execute social, diversity and training activities to maintain a well trained and cohesive

team. Mitigate expenses by accurately forecasting and scheduling employees based

on hourly and daily projected workload.

Billy scott construction — painter

10/2022 to 01/2023, Cleveland tx

Assisted with the training of assigned staff and site based staff in the proper use of

specialized tools, materials, and equipment. Created bi-weekly schedule for 10 hourly

employees. Assisted in performing preventive maintenance where possible to keep

equipment in good running condition. Implemented procedures to triple throughput by

improving productivity.