Program Manager R D

BALA PILLAI

***** *. ****** ***** *****, Mequon

WI-53097

E-mail: ************@*****.***

Tel.#:414-***-**** (M)

SKILLS SUMMARY

PMP certified seasoned Project/Program Manager with experience in managing multiple R&D and sustaining engineering projects concurrently. Over 20 years of experience in the medical, equipment manufacturing, building automation controls and consulting business.

Hillrom-Baxter - Milwaukee Jun 2021 – Present

Senior Program Manager (PMO) Lead and support release of Diagnostic Cardiology and Monitoring solutions products both sustaining engineering and NPIs.

Managing product releases including FDA, 510k and EU MDR submission by working closely with cross functional teams.

Experience in PMO process improvement, cybersecurity deliverables, clinical deliverables (CEP,CER, PMS Plan, PMCF), ability to concise complex tasks for leadership.

Training junior PMs and contractors

Released all products within the allocated time and budget.

GE Healthcare, Waukesha Mar 2011-May 2021

Service Segment Leader (GE Healthcare Imaging-MR) Jul 2019 – May 2021

Leading product installations, supporting field recalls and on time delivery (OTD) of parts.

Release guidance documents globally as part of Lean process improvements (cost savings around 1.8 million/year on a reoccurring basis)

Program Manager – GE Healthcare Monitoring Solutions Business Jun 2016 – Jun 2019

Work with cross functional teams globally to incorporate all required features.

Experience in working with Manufacturing Eng in process implementation; led all validation activities including service and customer training.

Program Manager (Digital)/Product Owner – GE Healthcare Anesthesia Jul 2015 – May 2016

Lead and drive the program, validation, and service aspects of the Anesthesia cost dashboard compilation program an NPI, R&D program to deliver a Cloud-based Analytics dashboard (MS Azure) that provides visibility into the gas flow to the hospital administrators and anesthesiologists.

Led the project release from concept through launch with multiple responsibilities (PM, Service, Validation)

The team received Breaking the Silos teamwork award from GE science and technology CEO for completing the first cross functional business program successfully in a year (out of 30 competed teams)

Lead Systems Designer and Product Owner – GE LCS-DCAR Mar 2011 – Jun 2015 Lead and drive development of PICOMAC (Home health ECG device) for Diagnostic Cardiology. Partner with Product marketing, Engineering, Clinical, QA, RA Program Team and Service to ensure the product is developed per customer requirements including usability features.

Help guide engineers in making decisions that meet project scope and timeframes

Project release from concept through launch.

Led critical system inventory project for LCS business (coordinated with 21 LCS sites globally) as part of IT compliance project.

BRADY CORPORATION, Milwaukee, WI Jan 2008 - Mar 2011

Project Manager, Systems and Materials R&D - Responsible for managing software projects for the printers.

Build development and test teams from scratch for Agile scrum software dev. methodology project.

Experience with managing SaaS project (Label Mark software product lines)

Implemented customer centric testing methodology and patented it.

JOHNSON CONTROLS INC., Milwaukee, WI Jan 2003 – Jan 2008

Test Manager, Systems and Products (Gen1, 2 and 3 controllers) – Responsible for software testing of supervisory and field equipment industrial controls, test plan creation, review and update the test plans, managing test engineers onshore and offshore, value proposition.

Managed various testing projects by test resource allocation, hiring, budgeting, test case, test schedule development, test plan inspection, test management, and test execution including white box, stress, black box, GUI testing, Networking testing.

ACCENTURE Milwaukee, WI Jun 2000 – Dec 2002

Systems Analyst, Experience in working with various client projects - SAP (BW) implementation for Caterpillar Peoria, People Soft implementation for Northwestern Mutual Milwaukee, Internal Accenture projects as well in Java, HTML

Education:

PhD (Materials Engineering with Business minor) University of Wisconsin, Milwaukee, USA

MS (Manufacturing Eng.) Indian Institute of Technology (IIT), Chennai, India

BS (Mechanical Eng.) Regional Engineering College Calicut, India

Training:

Certified PMP (Lic # 3301870)- Aug. 2022

Certified SAFE Agilist (Cert. ID 591*****-****) – Jul.2023

Scrum master DASM Sep. 2023 (Lic # 3555811)

Certified Scrum Master- Jun. 2008

Certified Software Tester American Software Testing and Quality Board (ASTQB)- Jul.2006

Advanced MS project training - Aug. 2022

Design for Customer Service Academy – Oct.16th to 18th -Global Services, Waukesha 2018

Six Sigma Green Belt certification training - May 2nd to 4th - HCI, Waukesha, Wisconsin 2016

Effective Presentation Skills, Conducting Effective Meetings, Effective Business Writing, GE 2017

Achievements and Honorary Position Held:

Two US patents, one in manufacturing process improvement and another one in Customer Centric testing

Published 5 papers in reputed international and US journals.

Skills/Exposure:

Agile SRUM, PMP, Miro (remote collaboration tool), Monte Carlo, PDLC, Jira tool, Azure cloud, Risk management, IBM DOORs, Resource allocation, Ultrasound, KPIs tracking, ISO 26262, Stakeholder management, Supply chain, Product marketing and Sales, Data analysis, File share, Unipr, Smartsheet, Lean Six sigma tools, Minitab, SmartSheet, Digitalization, Scaled Agile (SaFe), FMEA, coaching, mentoring, accounting skills, Budgeting (PECL tool), MS Teams, MS 365, ERP (SAP BW). People Soft, TFS, Salesforce, SharePoint, Change management, DMAIC, Rally, Problem solving, Lean, 6-Sigma, Jira, MS PowerPoint, MS Project, MS Teams, Siebel, Oracle, SAP BW, Quality Management System (QMS), (ISO 9001, ISO 13485, 21 CFR Part 803, 806 & 820, ISO 14971), Regulatory standards, ISO, EMC, EN standards, FDA, CMMI. Usability testing, UX design

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