Restaurant, Retail, Labor, Janitorial. Dependable reliable Long-term

Devonte Mack

******************@*****.*** 202-***-**** Washington, DC

Summary

Seasoned restaurant professional with 11 years of experience, including kitchen management and staff training. Strong communication skills demonstrated through effective team leadership and customer service. Seeking a Restaurant Shift Leader role to leverage previous experience in food safety, cash handling, and team supervision. Work Experience

&Pizza

Certified Trainer Washington, DC Mar 2021 - Present

• Train new employees in menu item preparation and enforce sanitation protocols to ensure food safety.

• Manage cash handling and POS system operations, adhering to financial procedures and customer service standards.

• Conduct store opening and closing procedures, including security and maintenance of company policies. CAVA

Delivery Driver and Cook Washington, DC Oct 2018 - Jun 2021

• Managed the assembly and timely delivery of online orders, ensuring accuracy and customer satisfaction.

• Transitioned seamlessly between roles, maintaining kitchen operations by preparing line items and cooking a full range of menu selections.

• Demonstrated versatility and commitment to team success by cross-training in various restaurant positions. C&V Solutions

Apprentice Plumber Washington, DC Jan 2016 - Dec 2018

• Assisted master plumber with waterproofing tasks, ensuring all installations met industry standards for quality and safety.

• Conducted demolition and jack hammering activities as part of plumbing system repairs and upgrades. Good Feet

Sales Lead/Key Holder Rockville, MD Dec 2015 - Aug 2018

• Managed daily cash deposits and operated registers with a focus on accuracy and accountability.

• Maintained store presentation through diligent stocking and ensuring a clean environment.

• Delivered detailed product knowledge to customers, enhancing their understanding of orthotics and arch supports. Chipotle Mexican Grill

Grill Cook Washington, DC Jun 2017 - Apr 2018

• Prepared and packaged meals efficiently while ensuring adherence to food safety standards and customer satisfaction.

• Managed opening and closing procedures, maintained cleanliness of the establishment, and assisted with inventory control.

Shake Shack

Line Cook Washington, DC Mar 2016 - Jun 2017

• Prepared a diverse range of menu items, including patties and fried chicken, while ensuring meals met customer specifications and maintaining cleanliness of the food preparation area.

• Managed both front-of-house and back-of-house operations, including guest service, condiment replenishment, and maintaining the cleanliness of dining and restroom facilities. The Children's Place

Sales Associate Jun 2013 - Oct 2013

• Delivered exceptional customer service by ensuring a welcoming atmosphere and efficiently handling product processing, pricing updates, and merchandise arrangement.

• Maintained high standards of service at the checkout, providing quick and courteous transactions for all customers. Vector Marketing Corp

Sales Representative Oct 2010 - Nov 2010

• Cultivated relationships with potential clients and executed personal sales to enhance customer base.

• Designed team-building activities and focus groups, ensuring meticulous record-keeping of client interactions and sales transactions.

Turkey Thickett Recreation Center

Program Assistant Jun 2010 - Aug 2010

• Maintained cleanliness and hygiene of pool facilities, while ensuring the safety and supervision of children during recreational activities.

Staff Assistant Jun 2008 - Aug 2009

• Mentored youth, fostering character development and steering them away from negative influences through the organization of structured activities.

• Maintained facility cleanliness and upheld safety standards through regular perimeter checks, while also conducting educational workshops.

Education

Maya Angelou Public Charter School

High School Diploma, None Washington, DC Jun 2012 Skills

Cash Handling, Retail Sales, Meal Preparation, Delivery Driver Experience, Commercial Cleaning, Computer Networking, Custodial Experience, Food Safety, Serving Experience, Kitchen Management Experience, Supervising Experience, Serving, Food Service, Food Handling, Culinary Experience, Food Preparation, Customer Service, Cash Register, Restaurant Experience, Time Management, Leadership, Team Management, Teamwork, Training

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