Customer Service Assistant Manager
Resume:
A N T H O N Y C O X
E D U C A T I O N
Cordova High School
S K I L L S
Customer Service
Fork Lift
Taking inventory and placing
orders
Stocking
Problem-solving skills
Organization and time
management skills
W O R K E X P E R I E N C E
Sprouts Farmers Market
April 2019 - August 2024
PRODUCE ASSISTANT MANAGER / ACTING MANAGER
Golden 1 Arena
October 2016-present
GUEST SSERVICES / USHER
P R O F I L E
I am an experienced Produce Manager and Assistant
Manager with a passion for helping customers find exactly what they are looking for. I have extensive experience in the industry, including more than 10 years working in Produce. I am knowledgeable about the latest market trends and understand the nuances of what the customers are buying. I pride myself on my ability to communicate with the customer and provide them with what they need. I am highly organized, detail-oriented, with strong
communication skills.
988 Arcade Blvd
Sacramento, CA 95815
******@***.***
A W A R D S &
C E R T I F I C A T I O N S
Employee of the Month-Sprouts
February, July 2023
August 2024
Associate of the Month
Walmart 2018
General Education
C O N T A C T
Seek opportunities to welcome, engage, serve and
thank customers
Maintain an atmosphere enthusiastic customer
awareness and interactive engagement with a
willingness to provide fast, friendly customer service. Preform receiving duties including: verifying orders, reporting shortages and claims to ensure proper
billing, breaking down loads and dating product.
Maintain produce storage area and work areas .
Insure proper merchandising for freshness and
quality.
Maintain cleanliness and eye appeal of sales floor. Ensure a safe/secure work environment.
A N T H O N Y C O X
W O R K E X P E R I E N C E
Walmart Supercenter
November 2009-2019
DEPARATMENT MANAGER
988 Arcade Blvd
Sacramento, CA 95815
******@***.***
C O N T A C T
Follow all safety protocols and company procedures Provide excellent customer service to customers
Review sales and inventory data, Identify trends and prepare reports
Verify that all standards are maintained on a daily basis
Clean and maintain back room and product shelves
Stocked shelves
Utilize social media platforms to market merchandise Build customer confidence by actively listening to their concerns and giving appropriate feed back
R E F E R E N C E S V A I L A B L E
U P O N R E Q U E S T
P r o v i d e d e t a i l s a n d d i r e c t i o n s f o r a l l a r e n a a t t r a c t i o n s
A d d r e s s a n d w e l c o m e 1 0 0 0 p a t r o n s t o t h e b u s i n e s s p e r d a y
Handel all complaints nd concerns of customers
Answer all guest requests
Achieve specific team goals, Partnering with staff to share and implement best practices
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