Social Media Human Resources

BENITA L. ARNOLD

**** *** ****** *.*.

ATLANTA, GEORGIA 30315

(404)- 546- 3696 (WORK)

(770)- 871-0408 (WK. CELL)

404-***-**** (P. CELL)

***********@*****.***(P) *******@*********.*** (W)

PROFESSIONAL & PERSONAL SKILLS/ABILITIES

MULTI-TASK ORIENTED INTERNAL/EXTERNAL EFFECTIVE COMMUNICATION COMPUTER/TECHNICAL LITERACY TEAMWORK TYPE 50-60WPM

PROBLEM SOLVING/CREATIVITY SKILL

ADAPTABILITY/FLEXIBILITY

DECISION MAKING SKILLS

PLANNING/ORGANIZATIONAL SKILLS

CRITICAL THINKING

TIME MANAGEMENT SKILLS DEPENDABLE/RELIABLE

WILLINGNESS-TO-LEARN

WORK WELL WORK WELL UNDER PRESSURE

TIME MANAGEMENT

ANALYZE/ INTERPRET INFORMATION

RESEARCH ABILITIES

PC PROFICIENCY BOTH NUMERIC/ALPHA

ACCOUNTING

SOFTWARE/TECHNICAL SKILLS

EXCEL- SPREADSHEETS/PIVOT TABLES/ACCOUNTING/PAYROLL/QUERIES/WORKFLOW PROCESS/BUDGET/TRACKING & INVOICING/PAYMENTS/BILLING/

POWERPOINT- PRESENTATIONS/MATERIALS/BUDGET/

PROCUREMENT/EMPLOYEE ANNUAL REVIEW/HIRING PROCESS/ EMPLOYEE HANDBOOK/WORKFLOW PROCESS/HR POLICY & INFORMATION

MICROSOFT OUTLOOK/EMAIL- PERSONAL AND PROFESSIONAL ADVANCED FUNCTIONS WITH EMAIL PROGRAMS LIKE MICROSOFT OUTLOOK CAN INCREASE OFFICE PRODUCTIVITY

MICROSOFT ACCESS: ORGANIZE/MANIPULATE FIELD DATA

MOBILE OPERATING SYSTEMS: DESKTOPS AND MOBILE OPERATING SYSTEMS: ANDROID, WINDOWS, BLACKBERRY, KONICA MINOLTA RADIOS, SISCO PHONE LINES SYSTEM,

GALAXY 3.0-7.0 CELL PHONES,

CLOUD COMPUTING – ONLINE STORAGE SOLUTIONS, INCLUDING ONE DRIVE, GOOGLE DRIVE, DROPBOX.

SOCIAL MEDIA: SOCIAL NETWORKING SITES

INCLUDES: TWITTER, FACEBOOK, LINKEDIN, GOOGLE

ADDITIONAL DESKTOP SOFTWARE-

SHARPOINT-8. 0,; TRIM-7.0

ORACLE 7.0-8.0, HANSEN -5.0-7.5-8.0, MAXIMO-7.0-7.5,

KRONOS-3.0-4.0, MICROSOFT SUITES-10-13, HRIS & HRM’S

CUSTOMER CONTACT CENTER-7.0-8.0,

PEOPLESOFT TOOLS 6.0-7

PROFILE INTRODUCTION

Seeking a position in Human Resources/Office Management & Administration that provides opportunity by utilizing and expanding upon related education, skills, experiences and capabilities with growth and success in an environment that offers a greater challenge, increased benefits, and the opportunity to advance efficiently and productively where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

CAREER ACCOMPLISHMENT

PURCHASING SPECIALIST, SR.

CITY OF ATLANTA 07/2018-PRESENT

Purchases the more complex materials, supplies, equipment, and services using a computerized purchasing system in accordance with pertinent policies, laws, regulations, rules, and limits.

Prepares and negotiates the more difficult contracts and leases of equipment, materials, supplies, and services for the district.

Assists in ensuring functionality, efficiency, and safety in the facilities as well as provides support to senior leadership on strategic tasks such as contingency planning, business plan development.

Advises officials throughout the district on contract requests, and on the development, preparation, interpretation, and revision of technical specifications for the procurement and lease of materials, equipment, and services in accordance with applicable laws and District policies.

Interprets and explains codes, rules, regulations, policies, and procedures pertaining to District procurement, leasing, and contractual agreements to District staff, representatives of other agencies, and prospective bidders.

Researches and determines the most economical methods for procuring and leasing materials and supplies based on need, cost, and storage facilities; evaluates the advantages of lot bidding for District-wide procurements; reviews lease versus purchase questions; and makes recommendations thereon.

Develops and prepares the more complex technical procurement specifications and bidding documents for products and services for formal bidding.

Assists senior leadership and the Facilities Management team to help ensure that the portfolio is aligned with its mission and public demand for services by supporting the day-to-day and long-term operations of the organization.

Interviews sales representatives of current and prospective vendors regarding product specifications, new and improved products, trade practices, product availability, and pricing.

Locates sources of supply where the potential number of vendors is likely to be limited, including non-local markets.

Assists with the preparation of the development of an annual plan of Facilities Assessments.

Evaluates bid responses to determine responsiveness to specifications and related terms and conditions.

Determines and sets performance standards for vendors in conformance with District policies and procedures; evaluates vendor performance.

Troubleshoots, verify and resolves the more non-routine problems and issues over contractual interpretations and between vendors and users regarding deficiencies in quality of goods or services received by the district.

Assist in developing and conducting training sessions for employees on contracts, leasing, and procurement procedures and practices.

Assist in the implementation of systems and procedures to collect user input on the condition and functionality of facilities assigned.

Studies current facility management services to provide consultation and recommendations to develop and implement new processes.

Assists Departmental and Senior Management in developing business plans that support solutions for strategic issues.

Develops and recommends strategies for augmenting short- and long-term business issues which includes writing strategic plans.

Assist. in coordinating activities to ensure facilities comply with all federal, state and local regulations relating to performance standards, building codes, life safety codes, and environmental regulations.

Prepares and reviews reports related to contracts, leasing, and procurement activities for submission to the Board of Trustees.

Assists in the development of projects for implementation by Department engineering or maintenance organizations as required for dealing with facility needs of facility tenants and/or stakeholders.

Monitors project status and provides regular update reports. Research and stays abreast of current industry issues to anticipate impacts from industry changes.

Studies the current facility management services to provide consultation and recommendations to develop and implement new processes.

Recommend changes in procurement practices and procedures to the Procurement Manager.

Maintains records related to contracts, leasing, and purchasing activities, costs, and expenditures.

Negotiates price, discount, and delivery provisions with vendors.

DATA REPORTING/ADMIN. ANALYST, SR

CITY OF ATLANTA - ATLANTA, GA 2/2014 -07/2018

Assumes responsibility by maintaining accuracy of assigned operating records and/or databases.

Initiated, created, updated and closed out of service request and work orders as directed.

Identifies processes or reporting functions that are at the level of completeness, detail or accuracy, processes, productivity and effectiveness.

Assumes responsibility for maintaining accuracy of data input/data entry assigned for the operating records and/or databases.

Identified processes or reporting functions that provide the necessary level of completeness, detail, or accuracy by designing standard report formats based on organizational needs for information.

Assists with the preparation of the development of an annual plan of Facilities Assessments.

Evaluates bid responses to determine responsiveness to specifications and related terms and conditions.

Negotiates price, discount, and delivery provisions with vendors.

Determines and sets performance standards for vendors in conformance with District policies and procedures; evaluates vendor performance.

Troubleshoots and resolves the more non-routine problems and issues over contractual interpretations and between vendors and users regarding deficiencies in quality of goods or services received by the district.

Develops and conducts training sessions for employees on contracts, leasing, and procurement procedures and practices.

Retrieves and summarizes data from various information systems for inclusion into research or operating reports.

Documentations for dealing with invoices and data entry regarding closeout accounts.

Writes queries in the appropriate reporting language. Reviews monthly operating statistics and operating data and prepares operating reports.

Participates in internal and external research projects by collecting, reviewing, and summarizing results.

Generates reports, presentations, graphics, forms, and other documents to demonstrate information flow and project results.

May make presentations of periodic reports or special projects to organizational management.

Maintains ongoing reporting and analysis systems to provide continuing indicators of department performance

and trend analyses.

ADMINISTRATIVE ANALYST, SR

CITY OF ATLANTA - ATLANTA, GA 3/2003-07/2018

Performed management, clerical, and administrative tasks in an office setting.

Manage office e-mail and phone calls, plan, and schedule meetings, run office equipment and organize and maintain files...

Purchasing, inventorying, and distributing supplies, equipment, vehicles, and services in accordance with City processes and rules

Responsible for arranging large meetings, preparing reports, interfacing with vendors and clients and managing their employer's daily itinerary.

Prepared routine reports/memos/letters/correspondences relating to payments, financial, statistical information.

Monitors project status and provides regular update reports. Coordinates integrated facility services to comply with all federal, state and local regulations relating to performance standards, building codes, life safety codes, and environmental regulations.

Monitors construction activity and schedule to ensure consistency with drawings and scope.

Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None.

May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Coordinated calendar of events and activities to include planning/scheduling appointments, meeting, interviews, etc.

Maintained confidential records and files system of employees within the Service Center

Generated/d drafted routine correspondences, letters, memorandums, forms, reports, and other documents and compiled data.

Resolves conflicts concerning goods/services at department and vendor level. Inspects invoices and troubleshoots problems between divisions and vendors to include price discrepancies, credits, and other payment term.

Assists in the establishment and maintenance of programs for the inspection, testing and acceptance of supplies, equipment and services.

Received, examined all supplies, purchases, and equipment’s for all purchase orders and administers contracts and purchasing agreements for assigned department or vendors.

Managed a high volume of procurement, PO’s, FDPO’s, cash and money orders for receipts of payments for invoices and payments received.

HUMAN RESOURCES ASSISTANT, SR

CITY OF ATLANTA - ATLANTA, GA 9/1999-12/2002

Performed payroll processing for assigned Departments in a cost-effective and timely manner dealing with new hires, terminations,

re-hires, leave request, address and name changes, positions and position status, schedule drug screen, background checks etc.

Developed specialized reports of department or external trends, developments, issues, etc. for use in strategic

planning, goal setting, budget development, etc.

Provided employees with confirmation of data changes to personal records, medical and dental insurance, and life insurance and other Plans and carries out special research or analysis projects as needed.

Handled employee’s confirmation of data changes to personal, medical, dental, insurance records and other HR programs and materials and prepares verification of paperwork for new employee.

Prepared routine reports/memos/letters/correspondences relating to payments, financial, and statistical information.

Utilized several office equipment’s and basic knowledge of computer applications and HR skills

assisting with recruitment, posting job vacancies, reviewing job applications, arranging interviews with suitable candidates and conducting candidate reference checks

supporting employee relations initiatives, assisting with employee conflict resolution and daily communication between the HR department and the organisation's various teams

Assisted in the preparation of HR documents, such as employment contracts, HR policies and employee handbooks

collating and updating new employee records

Assisted with onboarding for new employees, which may include their introduction to internal company processes

Maintained employee records and ensuring data is accurate and up to date

Supported the HR department in administrative tasks, such as employee data entry and data filing

Compiled and updated HR vendor or third-party partner details, pricing and system set-up

Assisted the department in implementing company-wide processes, protocols and practices

Facilitated communication between the company and external partners, such as vendors, public services, external benefit partners or system-related vendors

Assisted with the planning and delivery of HR-related events, such as employee orientation, staff training, seminars, company-wide meetings, employee recognition occasions and other social events

EDUCATIONAL SUMMARY 01/91- 03/93

Sinclair Community College, [DAYTON, OH]

Major: Business Administration/ Minor: Healthcare Management

REFERENCES Available upon request

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