Customer Service Front Desk
Resume:
Chamya Handy
Dallas, TX *****
***********@******.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Kids Creative Learning Academy-Plano, TX
July 2023 to November 2024
Customer service: Greeting visitors, answering phones, and providing information to customers Administrative support: Scheduling appointments, managing calendars, and handling mail Record keeping: Entering customer information into databases, maintaining logs, and filing documents Office organization: Keeping the reception area organized, and ensuring office supplies are stocked Security: Monitoring security and telecommunications systems, and following security procedures Patient Aide
Longview Regional Medical Center-Longview, TX
February 2022 to April 2023
Routine tasks of a patient care technician including
• responding to patient calls and request
• bathing and dressing patients in need
• monitoring and recording vital signs as well
On-site neonatal
Longview Regional Medical Center-Longview, TX
April 2022 to January 2023
Care for healthy infants, provide focused care for infants in the NICU and work on those seriously ill and premature.
If wanting to contact supervisor
Kershan Neal her work number is 903-***-****
Floater/Assistant Teacher
Cadence Education-Forney, TX
September 2022 to October 2022
Cashier/Sales Associate/Manager
Scrubs Unlimited-Longview, TX
May 2020 to September 2020
Urgent Care Nurse
Community Home Health Care-Longview, TX
October 2019 to June 2020
Cashier/Cook
KFC KBP Foods-Tyler, TX
November 2019 to May 2020
Education
High school diploma
Mesquite High School - Mesquite, TX
June 2021
Skills
• Cash Handling
• Commercial Cleaning
• Nursing
• Caregiving
• Home Care
• Laundry
• POS
• Critical care experience
• Meal preparation
• Vital Signs
• Customer Service
• Medical Terminology
• Hospital Experience
• Patient Care
• Research
• Hospice Care
• Typing
• Case Management
Certifications and Licenses
CPR
Assessments
Workplace safety — Completed
April 2023
Using safe practices at work
Full results: Completed
Customer service — Completed
January 2022
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Completed
February 2022
Influencing and negotiating with customers
Full results: Completed
Early childhood development — Proficient
April 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical terminology — Proficient
January 2022
Understanding and using medical terminology
Full results: Proficient
Outside sales — Proficient
March 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Medical receptionist skills — Proficient
July 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Completed
August 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Call center customer service — Proficient
June 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Data entry: Attention to detail — Proficient
July 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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