Personal Assistant Customer Service

Evelyn Harris-Carmickel

Personal Assistant

Blue Island, IL 60406

**************************@***********.***

773-***-****

To contribute and acquire Clerical/Administrative skills in a challenging position and growing company. Work Experience

Ambassador

Amazon Warehouse-Markham, IL

November 2019 to October 2023

Across trained AA, and New hires, Problem Solver and Quality Supervisor Personal Assistant

Department of Human Services-Chicago, IL

April 2004 to October 2023

for quadropedgic person, scheduling, transport to and from appointments, per cdt & pace. Prepared meal on an daily basis, assist with range of motion when no schedule for outing, housekeeping, bathing, grooming also inserts of suppository when needed.

Cash Net USA

Application Rep

Cash Net USA-Chicago, IL

December 2007 to April 2009

Follow-ups with applicants from US & United Kingdom per incomplete loan applications, answered calls from applicants from applicants with questions per loan. Assist with completion of application, Daily quota completion of 3-5 applications daily.

Family Resource Specialist

Action for Children-Chicago, IL

June 1999 to July 2007

Assist in mailroom, distributing incoming applications to assigned teams, input data per payments to care providers, priority mail, problem certificates to assigned supervisors and team leaders. Filing, alphabetizing, creating files for new clients. Maintained department database. Team consultant alson with trouble shooting. Assist at front desk per prequalify applicants and assigned to specialist along with processing. Answered calls per client and providers. Data Entry Clerk

MANPOWER-Chicago, IL

February 1999 to June 2002

Inputting and updating database and files, sorting & filing (alpha & numeric), organizing file, and maintenance of database, assist in mailroom along with special projects. Per quota Completion of weekly tally sheets.

2 of 2

KELLY TEMP SERVICE

Super 8 Motel-Homewood, IL

March 1996 to January 1999

Inputting information in database, mailing correspondence, filing invoices, typing memos, copying, answering along transferring calls, along with bookkeeping. Super 8 Motel

Front Desk Clerk

Super 8 Motel-Lincoln, NE

July 1995 to February 1996

7/95-2/96

Receiving (35) thirty-five unit incoming and (8) eight unit outgoing calls per reservations and customers. Verifying reservations, check ins, Stay-overs, check outs, cash, personal checks, and credit cards payments. Ordered & prepared continental breakfast. DENVER US POSTAL SERVICE

Mailhandler/Distribution Specialist

Denver Post Office-Denver, CO

October 1992 to May 1995

Organizing BMC with labels and distributed bulk of mail in assigned bins for transfer. Coded letter by zip codes to assigned location on 10-key machine, dispensed mailing from machine in rotation with coworkers, shelved and labeled tray containers and transferred to docks for shipping. Customer Service Clerk/Jr Accounting Clerk

Austin Diversified Products-Harvey, IL

October 1986 to November 1991

Receiving orders by phone, verifying orders and amounts, transferring calls, A/R A/P, spreadsheets, analysis reports, champion & lotus 1.2.3. Inputting and updating clients receipts in database, assist with payroll.

EXCELLENT REFERENCE AVAILABLE UPON REQUEST

6750 S Ada

Chicago, IL 60636

773/370-9033

***********@*****.***.

Education

GED

Olive Harvey Adult Center - Chicago, IL

March 1989 to May 1989

Cleveland Job Corps Center

May 1985

Skills

• Diveristy training, Policy & Procedures, Pacis, Communication, conflict Management, Professional Conference Training.

• Training & development

• Typing

• Clerical experience

• Personal assistant experience

• 10 Key Data Entry

• Accounts Receivable

• Computer Literacy

• Guest Services

• Bookkeeping

• Microsoft Outlook

• Office Management

• Microsoft Excel

• Payroll

• Microsoft Powerpoint

• Accounts Payable

• Merchandising

• Administrative Experience

• Microsoft Word

• Management

• English

• Research

• Computer Operation

• Accounting

• Leadership

• Records management

• Front desk

• Accounts receivable

• Customer service

• Accounts payable

• Document management

• Calendar management

• Computer skills

• Organizational skills

• Office experience

• Phone etiquette

• Data entry

• Communication skills

• Care plans

• Microsoft Office

• Database management

• Analysis skills

• Travel planning

• Time management

• Executive administrative support

• Document management systems

• B2B sales

• Order entry

• Veterinary experience

• Animal care

Certifications and Licenses

Evelyn Harriscarmickel

May 2021 to July 2025

H62620565793

May 2021 to July 2025

H62620565793

December 2022 to July 2028

ACA Entry-Level Program Staff Certificate

May 1984 to Present

Driver's License

Certified Payroll Professional

Fundamental Payroll Certification

Passenger Endorsement

Air Brake Endorsement

Additional Information

Typing (60-70 wpm), 10-key (by touch) 13,000 key strokes, Filing, (alpha & numeric) A/R A/P, Spreadsheets, Record keeping, analysis reports, credit card checks, organizational skills, customers service, computer literate knowledgeable of all office machines and answering phones up to 35 units.

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