Administrative Assistant Office
Resume:
Donovan L. Gomez
Brooklyn, NY *****
**************@*****.***
SUMMARY
Experienced administrative professional with a solid foundation in office management, client coordination, and operational support within corporate and service-oriented environments. Proven track record of creating welcoming reception experiences, streamlining scheduling and communication systems, and managing office supplies to maintain an organized and efficient workspace. Skilled in Microsoft Office Suite, Concur, and Adobe Acrobat Pro, with expertise in preparing detailed reports, handling sensitive information, and supporting executive and team needs. Holds a B.S. in Business Marketing from Hampton University and dedicated to optimizing processes for enhanced productivity and seamless daily operations.
EXPERIENCE
Bridge Builders Community Partnership – Administrative Assistant Bronx, NY September 2022 – October 2024
Optimized reception and visitor coordination, ensuring a welcoming atmosphere and smooth client experience through efficient guest management and prompt assistance, especially during high-profile financial meetings and client visits.
Managed scheduling and organized conference rooms, setting up audio/visual equipment and preparing spaces for weekly meetings and events, utilizing Adobe Acrobat Pro to prepare and distribute meeting documents and agendas.
Coordinated travel and hotel bookings for department heads and external visitors, ensuring seamless itineraries aligned with corporate standards, including compliance with financial services guidelines and preferences for senior executives.
Executed thorough inventory checks and restocking, keeping office supplies and kitchen essentials fully stocked through established vendor relationships and ensuring a high standard of service for financial service clients.
Processed expense reports and billing documents using Concur and Excel, supporting financial accuracy and compliance in reporting cycles, and streamlining reimbursements in adherence with corporate financial standards.
Hampton University – Office Assistant Hampton, VA September 2020 – September 2022
Directed the setup of conference rooms for meetings and events, ensuring equipment functionality, room cleanliness, and availability of materials.
Organized multiple departmental schedules through Outlook, efficiently coordinating cross-departmental meetings and managing calendar conflicts.
Assisted with document preparation, including printing, copying, and scanning, to support presentations and meetings within tight deadlines.
Prepared internal reports and summaries, compiling data that improved management’s visibility on project progress and strategic decision-making.
Liaised with vendors to handle office supplies, restocking essentials and managing delivery schedules to support uninterrupted daily operations.
DataXstream – Administrative Support Specialist Williamsburg, VA January 2018 – August 2020
Spearheaded front desk operations, greeting clients and visitors while directing them professionally to relevant departments and personnel.
Arranged travel accommodations and prepared itineraries for executive staff, ensuring seamless travel logistics.
Supported daily office functions by managing mail distribution, handling packages, and coordinating outgoing shipments.
Executed vendor coordination, including scheduling maintenance requests with building services and resolving technical issues in collaboration with the IT team.
Oversaw Concur expense processing for multiple executives, adhering to policies and ensuring accuracy in financial documentation.
SKILLS
Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) & Adobe Acrobat Pro
Scheduling & Calendar Management
Email & Communication Management
Confidential Data Handling
Project Coordination & Support
Report Preparation & Document Management
Office Management & Inventory Control
Data Entry & Invoice Processing (Concur)
Client Relations & Customer Service
Continuous Process Improvement
EDUCATION
Hampton University Hampton, VA
Major: B.S. Business Marketing
Graduation Date: May 2022
REFERENCES AVAILIABLE UPON REQUEST
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