Customer Service Dental Assistant
Resume:
Merima Dizdarevic
Malden, MA *****
*********************@***********.***
Executive/Administrative Assistant or Dental Assistant Capabilities Statement
Enthusiastic Resourceful Professional Reliable and responsible Adaptable to new situations Efficient in any demanding work environment, under deadline and pressure conditions Ability to work independently and as part of a team Ability to develop strong customer relationships Qualifications Statement
Experienced and proficient in Dentrix software applications - patient records, patient Tx plans, dental charts, appointments, billing Excellent customer service and problem solving skills Experienced with all aspects of modern restorative dentistry, orthodontics, and digital and radiographic tehnology Experienced with instrument sterilization Fluent in Croatian, Bosnian, and German
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
CVS Pharmacy-Boston, MA
March 2017 to Present
in a modern dental office with digital technologies
• Back up reception duties answering the telephone, scheduling and confirming appointments Lead customer service representative assisting customers and employees CVS Pharmacy-Boston, MA
November 2015 to Present
Lead cashier
Cashier and customer service representative
Walgreen's Pharmacy-Arlington Heights, MA
August 2009 to October 2013
Responsible for resolving issues regarding pricing, products, and customer service Routine dental assistant responsibilities such as assisting and setting up restorative
Everett Dental-Everett, MA
June 2005 to June 2009
endodontic, surgical procedures, instructing patients in oral hygiene and post-operative care, pouring impressions and making custom impression trays, processing and developing dental X-rays, etc. dental assistant
Everett Dental-Cambridge, MA
June 2005 to June 2009
maintaining patient lists, activity reports, dental records, maintaining and preparing treatment rooms and instruments, processing dental X-rays, performing technical laboratory procedures, mixing adhesive preparations and fitting for dental plates, etc.
Education
business administration
Bunker Hill Community College
2010 to Present
Diploma
Bryman Institute
2006
Skills
• Dentrix
• Eaglesoft
• sterilization
• Dental Assistant
• Dental
• Chairside Assisting
• Dental Receptionist
• Chairside Assisting
• Dental Receptionist
• Infection Control Training
• Laboratory Experience
• Office Management
• Medical Scheduling
• Sales
• German
Certifications and Licenses
X-ray
Certified Dental Assistant
Dental Radiology
Registered Dental Assistant
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