Customer Service Representative

*:** @ M OVALE

YY oe A + & & :

Torie FLEMING

Skits

Efficient professional with 12 years of experience

and proven knowledge of customer

communications, customer satisfaction and

customer service as well as bringing innovative

ideas.

EXPERIENCE

Customer Service Representative Alorica Calling

Center Samsung SC, Simpsonville

Jan.2011-Jan.2016

Toriefieming31 864-***-****

any exchanges or refunds, also assist with

@gmail.com

troubleshooting products,

Special Claims Representative Alorica Calling

Center Samsung SC, Simpsonville Jan. 2016-

March 2022

Epucation

Document customer's interactions, details of

concems, actions taken as well as request

damage or injury documentation. Assist Client,

corporate and customer in deescalating concer

and coming up with best resolution

High School Diploma] 2003 Greenville

Senior High

Product Liability Innovation CEF Solutions

Samsung SC, Simpsonville March 2022-current

Researching Data finding areas of opportunity to

improve and develop new ideas for the company.

tH

4

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