Customer Service Medical Receptionist

CF

CONNIE FIX

***********@*****.*** 614-***-**** Columbus, OH 43085 WWW: Bold Profile

Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success. Recipe development

Food spoilage prevention

Various cooking techniques

Labor costs

Sanitation practices

Knife skills

Expense tracking

Allergy awareness

Course planning

Curriculum development

Culinary expertise

Food safety knowledge

Menu planning

Food presentation

Great Oaks Career Campuses Sharonville,

Ohio

Chef Instructor

02/2023 - Current

Developed and implemented innovative teaching methods to engage students in the culinary arts.

Created lesson plans, monitored student progress and provided feedback on their performance.

Organized hands-on cooking classes for students to gain practical experience in food preparation.

Conducted lectures on menu planning, food costing, purchasing procedures and recipe development.

Maintained records of student attendance, course grades and other relevant data related to the program.

Prepared materials needed for class sessions such as handouts, visual aids and audio-visual resources.

Worked with faculty members from other departments to coordinate joint programs or activities related to food service operations. Evaluated production on consistent basis to maintain quality and safety of all food.

Faux & More Wall Decor Hamilton, OH

Owner/ Artist.

11/2003 - Current

Cabinet refinishing

Faux finishes and decorative painting and murals

Managed daily operations of business, including hiring and training staff. Develop an online identity

Exhibited at various trade shows

Maintained relationships with existing clients by providing superior customer service.

Conducted performance reviews for employees on a regular basis. Hosted special events to boost brand awareness and increase community Summary

Skills

Experience

engagement.

Paramount Hotel Columbus, Ohio

Assistant GM/Event Coordinator.

10/1991 - 11/1999

Assisted GM in developing and implementing strategies to improve operational efficiency and customer satisfaction.

Assigned tasks to departmental staff, monitored performance, and provided feedback for improvement.

Developed policies and procedures for all departments within the organization.

Coordinated with external vendors to obtain best pricing on materials and services.

Supervised daily operations of multiple departments including sales, marketing, finance, HR, IT.

Maintained detailed records of financial transactions and prepared monthly reports.

Established strong working relationships with key stakeholders across different departments.

Participated in industry events to network with other professionals in the field.

Motivated and led team members to work together to achieve targets. Columbus State Community College Columbus, OH

Some College (No Degree) in Hotel, Motel, And Restaurant Management Education and Training

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