Business Analyst Software Development
Resume:
Eric B. Stephens *****
Worthington Rd..
Owings Mills, MD. 21117
********@*****.***
EDUCATION
Roanoke College, Roanoke VA.
BA - Philosophy BA
- Religion
Minor - Psychology
University of Phoenix, Albuquerque NM.
MS – Computer Information Systems
Minor – Software Development
Walden University, Baltimore MD.
ABD PhD – Knowledge Management
Professional/Technical Training Courses/Certifications CISSP 2012 Domain: Access Control, 2015
CISSP 2012 Domain: Cryptography, 2015
CISSP Course Completion Certification
Security Awareness Training, 2014
PPQA Training, 2014
PGM PM II Training, 2014
PGM PM I Training, 2014
CM Training, 2014
Position
Company: Effundo Aduro
Position Title: CEO / Owner
Cryptocurrency Mining Farm
Date of Employment:
November 2018 - Present
Number and type of personnel supervised: 25 ASIC Servers – Cryptocurrency Mining Farm Duties and Responsibilities:
Effundo Aduro, Owings Mills
CEO / Owner
Crypto Currency Mining Farm 11/2018 - Present
Independent owner and CEO of Effundo Aduro a cryptocurrency mining farm. I have leveraged my expertise in IT Project Management throughout most positions of the software lifecycle from cradle to grave; Crypto Currency markets and Server / Infrastructure management to successfully oversee operations from the comfort of my own home with a keen eye for market trends; Optimize mining operations for maximum efficiency and profitability.
An entrepreneurial spirit and dedication to excellence drive me to continuously adapt and innovate. Mr. Stephens performs operations and maintenance activities to include: Management of requirements ASIC Servers
Monitoring Cryptc Currency market trends
Server Management
Administration of Software Patches / Upgrades to optimize mining operations Proficiency in analyzing Crypto Currency market data to make strategic decisions Proficiency in maintaining high performance server infrastructure Define, document, analyze and prioritize requirements Write business and functional requirements
Manage scope and requirements throughout Waterfall & Agile SDLCs UAT
Crisis management
Analyze and diagnose application issues; implement solutions Company: Edaptive Systems
Position Title: Principal Business Analyst
Immediate Supervisor: Tracey Banks
Date of Employment:
October 2014 – November 2018
Number and type of personnel supervised: N/A
Duties and Responsibilities:
Edaptive Systems LLC, Owings Mills, MD
Principal Business Analyst, DBIDS 3/2014 – 11/2018 The Durable Medical Equipment Prosthetics, Orthotics & Supplies (DMESPO) Bidding System (DBIDS) is a federally mandated program which is part of the Medicare Modernization Act (MMA). The MMA requires Medicare to replace the current durable medical equipment (DME) payment methodology for certain items with a competitive acquisition process to improve the effectiveness of its methodology for setting DME payment amounts. This new bidding process will establish payment amounts for certain durable medical equipment, enteral nutrition, and off-the-shelf orthotics. Competitive bidding provides a way to harness marketplace dynamics to create incentives for suppliers to provide quality items and /services in an efficient manner and at reasonable cost.
Mr. Stephens performs operations and maintenance activities to include: Management of requirements within the CMS ALM system. Principal Business Analyst, HEDIS 8/2014 – 11/2018 The primary purpose of the Health Effectiveness Data and Information Set (HEDIS®) is to support CMS in the annual data collection and management of Patient-level HEDIS data submissions for Medicare Advantage (MA) organizations. Additionally, Team Edaptive is tasked to provide CMS with analyses of HEDIS® summary-level and patient-level data sets for its various quality/performance assessment and monitoring initiatives.
Mr. Stephens performs operations and maintenance activities to include: Documenting HEDIS functional enhancements through the creation of Business and Functional requirements.
Project Metric management
Billing Metrics
CRM / Enrollment Management
Analysis of summary and patient-level data
Principal Business Analyst, MHCC MCDB 8/2014 – 6/2015 The Maryland Health Care Commission (MHCC) currently allows health insurance payers to submit data for reporting purposes. In order to meet the business need of storing data in only one data source Edaptive has been tasked with the creation of a Data Warehouse to store the data submitted through the Medical Care Database (MCDB) Portal. The goal is to clean up data to be used by the analysts during their reviews, automate the process of review and rejection and store the report files and other data for future use. Mr. Stephens performed project management activities to include: Working as a liaison between government stakeholders and sub-contractor organization (technical manager and developer)
Principal Business Analyst, Data Navigator 12/2014 – 11/2018 The CMS Data Navigator is a web-based search and retrieval tool that resides on CMS.gov and is a query based, CSP-maintained relational database of CMS data resources. Provides users with a simple point-and- click interface (i.e. checkbox) to conduct content and product-specific searches. It assists users in locating multiple types of CMS data and information:
• Publically-available data files
• Restricted-use data files (and custom requests of identifiable data)
• Statistics (blue books, wallet cards, compendiums)
• Reports (Interpretation, chart books, research and insight publications)
• Fact Sheets (one-page summaries)
• Interactive Tools (interactive scorecards on particular topics)
• External Sources (external sources of CMS data e.g. Kaiser Institute of Medicine (IOM) Health Indicators Warehouse (HIW), etc.)
Mr. Stephens performs operations and maintenance activities to include: Meeting Management (agendas, minutes)
Documenting Data Navigator functional enhancements through the creation of Business and Functional requirements.
Project Metric management
Development Management – Ensuring that all development tasks were in scope and delivered on time. Release management
Principal Business Analyst, CMSART 1/2015 – 11/2018 CMS Analysis, Reporting and Tracking System (CMSART) is used by CMS and its contractors to perform activities related to general contract management. CMSART consists of numerous modules that support the functions of:
Entry of CMS contracts
Entry of business proposals for CMS contracts.
Entry of periodic cost reports for Periods of Performance. Analysis of actual costs and hours (from actual cost reports) versus projected costs and hours (from the submitted business proposal).
Definition and submission of deliverables for contracts. Submission and analysis of workload information for contracts. Definition of ‘flags’ to alert users of contract milestones. Publishing reports related to contracts. Communication between all system users
Tracking of document submission dates and times
Mr. Stephens performs operations and maintenance activities to include: Documenting CMSART functional enhancements through the creation of Business and Functional requirements as well as quick start User guides.
Project Metric management
Instrumental in the introduction of the Edaptive agile tool “Release Project Management ( to the HEDIS program for the agile management of project releases. Meeting Management (agendas, minutes)
Development Management – Ensuring that all development tasks were in scope and delivered on time. Leading daily development release meetings.
Release management
Principal Business Analyst, HHS HRSA MCHB HSMES 10/2014 – 1/2015 The Maternal and Child Health Bureau (MCHB) of the Healthy Resource and Service Administration (HRSA) are the catalyst behind the Healthy Start Monitoring and Evaluation Systems (HSMES) project. The Division of Healthy Start and Perinatal Services (DHSPS) Healthy Start (HS) program addresses racial and ethnic disparities in infant mortality and perinatal health outcomes. Currently the data resides across 140 geographically disparate locations without a mechanism to gather or report on infant mortality or perinatal health outcomes. Mr. Stephens performed operations and maintenance activities similar in scope to the CMS ART contract to include: Creating a business requirements document that outlines the business and system needs of HSMES in support of the Healthy Start program. The final requirements document consisted of 1,000+ functional, non-functional and operations requirements.
Collecting uniform, relevant data at the 140 community and site locations. Producing reports for HRSA decision makers.
Leading in the elicitation and development of system functional, non-functional, and operations requirements in accordance with the SOW.
Working as a liaison between government stakeholders, in-house developer, and training manager in order to elicit, analyze, communicate, validate and train HRSA on the requirements and business processes.
Mentoring a new Software Engineer.
Delivering the interim data collection solution (Survey Project), allowing for the UAT of the solution by the MCHB team.
Skills utilized:
Competencies/Domains: Business analysis, Healthcare IT, project management Methodologies: SDLC, PMBOK, Business Analysis Book of Knowledge (BABOK), Agile Requirements Elicitation
Business Process Modeling
Systems: SQL, Microsoft ASP.Net
Requirements tools: DOORS, SerenaRM, PVCS Version Manager, ALM Software: Microsoft Office, Visio, SharePoint, WorkSpace, MS Project 508 Compliancy
Jaws
Preceding Position 1:
Company: T. Rowe Price
Position Title: Sr. Business Analyst
Immediate Supervisor: Bill
Date of Employment: 1/2014 – 9/1/2014
Number and type of personnel supervised: N/A
Duties and Responsibilities:
T. Rowe Price was replacing their organic system access request platform with an off-the-shelf access manager platform, Courion’s “MyAccess”. Mr. Stephens was responsible for: Enterprise-wide implementation of Courion IAM platform Gathering functional requirements, writing user stories, testing system requirements and implementing the Courion IAM platform.
Skills utilized:
Requirements Elicitation
Business Process Modeling
Methodologies: SDLC, PMBOK, Business Analysis Book of Knowledge (BABOK), Agile Preceding Position 2:
Company: Kelly and Associates
Position Title: Project Manager/Sr. Business
Analyst
Immediate Supervisor: Rasool
Date of Employment:7/2013 – 1/2014
Number and type of personnel supervised: N/A
Duties and Responsibilities:
Kelly and Associates required the implementation of a proprietary health insurance exchange engine and platform, which would integrate with the nationwide health insurance exchange, implemented as a result of the Affordable Care Act. Mr. Stephens performed project management and BA duties. Managing releases of the exchange engine and platform. Managing software releases for Kelly and Associates benefits website. Managing software releases for in-house proprietary Kelly and Associate Insurance benefits systems. Reverse Engineering KTB Online.
Reviewing test plans and scenarios ensuring an accurate, effective product and participating in functional and system testing as needed, identifying and documenting system deficiencies and recommending new methodologies.
Documenting and tracking the status of client inquiries, enhancement requests, change requests and defects. Experienced with Agile approach to software development. Leading daily stand-up meetings in accordance with Agile development best practices. Writing User Stories Skills utilized:
Requirements Elicitation
Business Process Modeling
Methodologies SDLC, PMBOK, Business Analysis Book of Knowledge (BABOK), Agile Meeting Management
Preceding Position 3:
Company: Edaptive Systems
Position Title: Lead Security Senior Business Analyst Immediate Supervisor:
Date of Employment:5/2011 – 9/2012
Number and type of personnel supervised: N/A
Duties and Responsibilities: As the Program Management and Business Requirements (PMBR) contract lead integrator Edaptive works with multiple stakeholders across 20 concurrent IT projects; manages to statutory implementation requirements; handles the complicated integration of numerous schedules; complies with XLC stage gates; manages up to 30,000 integrated requirements; and supported 80 applications transformed from a legacy to a Service-Oriented Architecture (SOA) state. The PMBR team is responsible for providing program and project management and developing business requirements for the myriad of systems, applications, and infrastructure components that support the Center for Clinical Standards and Quality’s (CCSQ’s) quality initiatives, commonly referred to as the Health Care Quality Improvement System (HCQIS). Mr. Stephens played a critical part on the QIMS and his was relevant in scope to the ART contract with responsibilities that included: Leading QIMS Identity Management (IdM) IT project analysis activities for Edaptive client Center for Medicare and Medicaid Services (CMS).
Reverse Engineering current IdM system.
Coordinating and collaborating with CMS stakeholders to elicit, analyze, and validate business requirements and processes. This required daily calls with the ADO and CMS stakeholders and weekly security focused calls across ISG to ensure accurate requirements elicitation and documentation. The final QIMS IdM document consisted of hundreds of business, functional and operational requirements. Developing, reviewing, maintaining and providing feedback for the CMS ILC and process documentation. Developing, reviewing and contributing to business rules to OBIEE rules engine. Facilitating and managing group requirements review sessions. Developing business process models and use cases.
Managing requirements and related files in prescribed requirements management tools and/or SharePoint. Supporting the testing process by providing documentation, researching questions, and providing timely answers.
Participating in the interview process for various levels of BAs. Maintaining confidentially of information as specified by Edaptive Information Security Program. Mentoring and serving as a resource for team members. Supporting transition of newly hired employees into Edaptive. Skills utilized:
Personnel & Process Management
Requirements Elicitation
Business Process Modeling
Methodologies SDLC, PMBOK, Business Analysis Book of Knowledge (BABOK), Agile Meeting Management
Writing Business Rules
Facilitating and managing group requirements review sessions. Preceding Position 4:
Company: Prometric
Position Title: Senior Business systems Analyst
Date of Employment:
4/2008 – 5/2011
Immediate Supervisor: Julie Sterry
Number and type of personnel supervised: N/A
Duties and Responsibilities:
Developed testing workflow for NCARB exams.
Maintain in depth knowledge of proprietary system drivers that “push” exams to myriad of testing centers. Create and maintain in depth functional requirement documents for system drivers. Gathered, identified and analyzed requirements through interviews, research and other methods to produce business and functional level requirements, use cases, process flows, and other documentation as determined by the project
Liaison with business stakeholders to define requirements Managed change control of requirements
Contributed to the development of standards and best practices within the Business Systems Analysis team Skills utilized:
Personnel & Process Management
Requirements Elicitation
Business Process Modeling
Methodologies SDLC, PMBOK, Business Analysis Book of Knowledge (BABOK), Agile Meeting Management
Writing Business Rules
Facilitating and managing group requirements review sessions. Preceding Position 5:
Company: Laureate Education Inc.
Position Title: Senior Business systems Analyst
Immediate Supervisor: Ed Hill
Date of Employment:
9/2004 – 4/2008
Number and type of personnel supervised: N/A
Duties and Responsibilities:
Managed Customer Relationship Management system (Onyx), SIS database (Colleague), and web portal applications (PSP, AOLn, Blackboard and eCollege). Developed and maintained systems that support $30-40 Million line of business for graduate degrees. Designed and implemented a business Application Management strategy to resolve technical support issues impacting the student lifecycle
Collaborated with customers to diagnosis and resolve issues within a 24 hour SLA Defined and documented technical requirements from business units Wrote functional specification and vision/scope documents for software development projects Managed system access, upgrades, patching, and production software issues that impacted Customer Relationship Management system (Onyx), SIS database (Colleague), and web portal applications(PSP, AOLn, Blackboard and eCollege)
Directed the analysis, implementation, testing, management, and evaluation of system processes and procedures Defined, documented, analyzed and prioritized requirements Wrote business and functional requirements
Manage scope and requirements throughout Waterfall & Agile SDLCs Manage operational rollout and support of applications
UAT
Crisis management
Analyzed and diagnosed application issues; implement solutions Led troubleshooting efforts for major application/system integration issues Skills utilized:
Crisis Management
UAT
System Management
Requirements Elicitation
Methodologies SDLC, PMBOK, Business Analysis Book of Knowledge (BABOK), Agile Meeting Management
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