Medical Assistant Service Representative

JESSICA L. MANN

Chesterbrook, PA ***** {***} ***-0870 ********@*****.***

OBJECTIVE

To continue my journey in helping others improve both their mental and physical health, by applying what college and lice life experience has taught me. I am also focused on learning from those who can best help me grow both professionally and personally.

EDUCATION

WEST CHESTER UNIVERSITY OF PA Class of 2012

Degree: Bachelors of Arts in Psychology West Chester, PA

Graduated Cum Laude Honors

WORK EXPERIENCE

Premier Orthopedics & Sports Medicine

Malvern, PA

Medical Assistant (6/2023-4/2024) November 2021 - April 2024 Patient Service Representative (11/2021-6/2023)

Recovery Centers of America

Devon, PA June 2021- November 2021

Recovery Support Specialist

MAXIMA HAIR DESIGN

Wayne, PA July 2018 - February 2019

Front Desk Receptionist

ST. DAVID’S GOLF CLUB

St. David’s, PA September 2018 - February 2019

Server

THE SPIRIT OF GHEEL

Kimberton, PA January 2017 - June 2017

Direct Care Staff

OUTBACK STEAKHOUSE

Wayne, PA November 2013 - June 2016

Server, Hostess, Certified Trainer

Employee of The Month (2014, 2015)

VOLUNTEER & COMMUNITY INVOLVEMENT/ CONTRIBUTIONS

NOAH’S ARK THRIFT SHOP 2005 - Present

I have volunteered for St. Mary’s Church in Wayne, Pa. in Noah’s Ark, helping those in need. BEST BUDDIES 2004-2008

A club organized through Conestoga High School, served to befriend those students with disabilities. I was proud to have been a ‘Best Buddy’ during my junior and senior years at Conestoga.

PROFESSIONAL SKILLS

Proficient in Microsoft Office Word, Works, Excel, PowerPoint, ADP, P.O.S., Vagaro, Allscripts PM (Patient Management) & EHR (Electronic Health Records)

Typing speed is approximately 55+ WPM

Knowledge of medical terminology

Experience in dispensing oral medication and injections

Consummate team player

Adept problem solver

Goal-oriented employee

Excellent communication skills

Passion for learning

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