Desk Clerk Customer Service

JONATHAN RAMSEY

*** **** ** **** ******, IL, ****1 309-***-**** *********@*****.***

PROFESSIONAL EXPERIENCE

Broadview Inn and Suites, Galesburg, IL

Desk clerk - superviser, Apr 2019 – Nov 2019

Checked in and assigned rooms to guests. Answered phones and made reservations. Ran daily reports. Dennys, Moline, IL

Server, Jun 2018 – Apr 2019

Econo lodge, Galesburg, IL

Desk clerk, Aug 2017 – May 2018

Checked in guests.answered phones and made reservations. Ran daily reports. Charitable resource foundation, Kewanee, IL

Telefunder, Jan 2012 – Jun 2014

Outgoing callcenter.Raised funds for existing non profit charities.built client base. Apac customer services, Kewanee, IL

Tsr, Jan 2007 – Jan 2011

Incoming callcenter for, At&t Broadband. Household bank.Scheduled install dates and times for new and existing customers for At&t Broadband during switch from analogue service to digital broadband.Household bank switched existing creditcard holders to a lower APR .And activated new cardmembers.

EDUCATION

Blackhawk east

Kewanee, IL

Completed coursework towards Computer programming Computer Applications (Jun 1997) ADDITIONAL SKILLS

Excellent customer service skills

CREDENTIALS AND LICENSES

Liscensed cosmetologist

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