Operational Excellence Team Members
Resume:
Hidy Hou Wardley
Edmond, OK *****
********@*******.***
Professional Summary
I relocated to the United States with my husband and daughter (both U.S. citizens) in May 2024. I bring 19 years and 8 months of experience from my time at DuPont China, where I honed my skills in multitasking, troubleshooting, operational excellence, and strategic & critical thinking. Eager to step out of my comfort zone, I am excited to embrace new challenges as I begin this next chapter of my life. Work Experience
AP Business Process Lead
DuPont (China) Research & Development and Management-Co.,Ltd. China May 2020 to April 2024
• Monitored performance metrics related to the overall efficiency of process operations.
• Conducted AP & Greater China FS&RE Competency Networks (75 participants).
• Designed activity to implement operational excellence (5S, Continuous improvement, problem solving, Lean management and Six Sigma, Kaizen) in AP team.
• Leveraged AP & Global resource and empower team members.
• Facilitated Region and local business meeting annually (50-70 participants) In my role as a bridge between leadership and team members, I successfully united the entire AP team across 24 sites in 11 countries. I also created a platform that fosters connections between the AP team and global teams, enhancing collaboration across regions. AP Capital Project Coordinator
DuPont (China) Research & Development and Management-Co.,Ltd. China October 2013 to April 2020
• Directed AP Capital Management Process & data analysis.
• Led monthly AP Capital projects review meeting.
• Tracked AP projects status and summarized the progress.
• Achieved the assets and open projects separation in Merger & Split projects. I successfully established the AP Capital Management process from the ground up. I take pride in my role as a contractor administrator for some significant capital projects in China, each with budgets exceeding
$1,000,000. My responsibilities included issuing purchase requests, managing milestone payments, and ensuring thorough documentation.
Facility Assistant FS&RE
DuPont China Holding Co.,Ltd
August 2007 to September 2013
• Developed and implemented office policies and procedures to improve office efficiency and reduce costs.
• Supervised approximate 60 payment requests for daily office operations monthly.
• Interviewed receptionists for headquarter office in China.
• Managed more than 10 vendors in daily operations.
• Interact with around 30 business secretaries about special activities, such as office renovation, or site relocation.
I began to handle reception duties and assisting with secretarial tasks before advancing to a supervisory role. In close collaboration with team members, I played a key part in ensuring the smooth operation of the headquarters office, supporting over 700 employees, until I transitioned into a new role. Purchase Associate
DuPont China Holding Co.,Ltd Shanghai-Branch China August 2004 to July 2007
• Processed approximately 200 Purchase Requests (PRs) and Purchase Orders (POs) each month.
• Collaborated with vendors to obtain quotations, negotiate terms, and manage bidding and delivery timelines.
• Monitored the status of POs and ensured accurate documentation.
• Regularly maintained and updated the supplier list to ensure accuracy and reliability.
• Coordinated effectively with both internal and external audit teams. I have 3 years of experience in Sourcing. In 2004, our team fully achieved an annual savings of $2.2 million for the site, delivering double-digit cost reductions. While this accomplishment occurred 20 years ago, the challenge still excites me to this day.
Education
Associate degree in International Trade
Shanghai Shanda University - China
September 2001 to August 2004
Skills
• OneNote
• PowerBI
• Outlook
• Operational excellence (5S, Continuous improvement, problem solving, Lean management
• Strategy thinking & Sustainability Mindset
• SAP
• Excel/Word/PowerPoint
• Six Sigma, Kaizen)
• Efficient Communication & Collaboration; Focus on details
• Project Coordination
• Lean
Languages
• Mandarin - Fluent
Certifications and Licenses
Six Sigma Green Belt
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