Project Management Product Development
Resume:
Shyamaprasad Chakraborty
Certified PRINCE*® Practitioner
Contact
A III / 704 Eldeco Golf View Apartments, Sector Omega I, Greater Noida 201308
India
***************@**********.***
LinkedIn Profile: https://in.linkedin.com/in/shyamaprasadc
Education
Gauhati University,
Assam,
India
BA,
1980
Certifications
Six sigma Green Belt
36 PDUs for PMP
Prince2 Practitioner from Peoplecert
Oracle Forms 4.0/Report 2.0 from TGK India Limited, New Delhi in 1995
ISO Internal Audit Certification from STQC, Dept of Electronics, Delhi
Agile Scrum from Scrum Alliance, Australia
Advanced Programming from Jadavpur University, Kolkata in 1982
System Analysis and COBOL Programming from Datamatics Corporation, Kolkata in 1981
Training
Java from Assets International, Noida
SEI CMM from KPMG Pune
Key Skills
Program/Project Management, Resource management,
Captive Operations,
Product Development,
Client/Vendor Management, Transition/Transformation, Process Improvement,
Project documentation, Engagement/Service management,
Database tuning/Migration, Infrastructure/IT Operations,
ODC Setup,
Test/Quality Management
Major Clients
Bellsouth,
ONGC Videsh Limited,
National Informatic Center,
CITI Group Singapore,
Bank of Bahrain and Kuwait (Bahrain), Nextel,
Jawal (Palestine Cellular),
Verizon Inc,
Reliance Infocom,
United Phosphorous,
Merrill Lynch,
ABN Amro,
Barclays Capital,
Minda Switch Masters Pvt limited, IPMA USA,
Human Resource department of California
Singapore Banking Corpn.
TCIL Bellsouth Limited India,
IT Skills
OS: HP-UX, Novell NetWare 3.11, MS Windows 3.1 / NT/7.0, SCO UNIX, MS DOS, CPM, Linux & Sun Solaris 8.0
DBMS: Unify, Oracle 7.3/8.x/8.i/9.i and MS SQL, DB2, Django platform
Language:/GUI: PL/SQL, COBOL (MS, MF & RM), FoxPro 2.5, C++, C#, Developer 2000, Java 2.0, VB 6.0 & Oracle Application Suite, Shell Scripting, NOSQL
Protocol: TCPIP, BACnet, Zigbee, Field Bus
Application Servers: Apache Tomcat/ Weblogic, JBoss (WidFly),
Web Technologies: HTML, CSS3, Bootstrap, Java script, JSP, JMS, Struts, Spring, SOAP, XML, WCM, InstallAnyWhere, ANT, Cloud (AWS), Microsoft Azure, JASPER 6.7 & J2EE, .NET technologies, iOT, Magento
Tools: MS Project, GitLab, PlantUML, Designer 2000, JIRA 7.x, Discoverer 2000, MS Visio, VSS, SVN, PVCS, Viewlett & Informatica, Clarity, powercenter, Mantas Data Analytic Tool. Rapid miner, Oracle Data Integrator Enterprise Edition, GIT LAB, Intellij Idea (PpmUML). Oracle BI. Qlikview, Jaspersoft, AWS, Glue, Redshift, S3, Tableau etc.
ERP: Solomon, MCBA, TIMSS, Oracle (HRMS, Grants Accounting, Shop Floor Management, WIP, Material Management, Finance & Work Flow),
Software Testing Tool: Rational Tool, Bugzilla, Clear Quest, Quality Center, Clear Case, Win Runner, Load Runner 7.0 & Change Synergy, QTP, Selenium, Jmeter
Cloud: AWS, Azure
Process : CMM, ISO 9001 2000, SOX, Lean Coffee,
Development Method Agile Scrum, Water fall., 12 – factor.
Domain expertise
Retail Video Analytics
Oil & Gas
Manufacturing
Telecom OSS/BSS
BFSI (Capital Markets/Investment banking, Retail Banking,Corporate Banking and Insurance)
HVAC
Energy Control
Automobiles
CRM
E-Commerce
IT Infrastructure, BCP & DRP
Data Analytics, Migration & Data mining
Health Care
Building Management and Security Systems
Objective
Available for immediate joining and looking for Delivery management role or any other challenging role.
Summary & Accomplishments
A Certified PRINCE2® Practitioner, seasoned professional with 27 years of experience into end-to-end delivery and operations management for Offshore Delivery Centre. Handled maximum 200 resources and developed and implemented projects for 50000+ end users at CITI and BBK.
•Resourceful in liaising with global clientele with proven expertise in setting up new business practices/ processes, Business process Re-engineering, Standard Practice Instruction, Standard process implementation and Audit, IT governance and Systems guidelines and process.
•Extensively worked into Start-up setup from scratch, built the team with new resources and infrastructure as per ramp up plan. Initiated the transition project with Onsite to Offshore.
•Worked into Complete phases of Delivery manager that includes Presales and Post implementation and change management.
•Worked extensively into RFP, RFI, Solutions proposal, POC, Presentation to the Client on the product and the proposed solutions and provide the possible solutions for the technical criticality, Effort estimation, commercial distribution as per milestone, Explore the required functionality through WBS, Skill requirement for the solutions, Milestone definitions, SOW preparation, Kickoff presentation.
•Extensively worked into Project implementation, Communication Bridge between Product and Client, collection of UX points and share with Product development team for further improvement as delivered and implemented the next improved version at Client site. Managed stakeholders located in different locations.
•Technical Operations Management with IT Asset Management, License Management, tracking of Depreciated Assets, Assets Maintenance, Distribution and Allocation amongst project teams, Shipment and procurement of Assets, Certification on Quality for Assets, configuration management of various Versions,
•Certified and extensively worked into waterfall, 12-factor and Agile Scrum (scrum.org) with TDD, BDD, CI delivery method and trained resources into Agile scrum. Used MS project and JIRA.7.x for planning, tracking, scheduling, reporting. Participated and lead the Sprint Review and Daily stand-up meeting for scrum. Actively worked with Product owner to understand the prioritizing the tasks needs.
•Worked and helped team in the areas of prospecting, relationship building, needs identification, probability assessments, pipeline management, and required fulfillment
•Managed internal & outsourced resources and handled multiple vendors. Worked extensively into Vendor Management, Relationship management, Vendor Benchmarking for vendor selection, Vendor registration process.
•Worked extensively into Talent Acquisition, HR process and SOP implementation, Induction programs, training and grooming the resources, task distribution and resource utilization,
•Alliance and Partnership with various organizations like Oracle, Microsoft etc., for various training program and partnership for various development activities through outsourced resources.
•Extensive experience into Product Development, Standardization of Product, Roadmap wise delivery of the product release, Audit the Product Development Release process, Architecture Design and Database tuning and application Tuning, Project Estimation, Project tracking, Code review, product backlog review, Sprint review, release management, version control. Using DevOps Environment (GITLab) and Agile Scrum Delivery method,
•Extensively worked into Data warehousing with various ETL tool. Also have worked into Cloud based Data migration with AWS redshift, AWS Glue, celigo etc. Have worked into Informatica, Tableau, etc. Extensively worked into data migration from legacy to new product environment.
•Developed critical Business Metrics, contingency plan and produced to management for various decisions on the organizational improvement.
•Proven competency in suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence
•Product architecture of Fraud Management Applications in the area of Telecom, Credit cards etc. Maintained history data for all fraud occurrences and application development to control the fraudulent activities in the Finance AML, Credit cards, Telephone, Mobile etc. and worked into credit Risks management application development as per Basel II.
•Established multi level testing group for Software product testing to certify various product release through various release notes
•Extensive experience in development and testing estimation, evaluation, liaison with client & project team and full life cycle implementation of project, IT infrastructure product Performance improvement, Telecom (OSS / BSS) with Data mediation, rule based engine for various data filters, Fraud management systems, Best Routing and Best value assurance analytics;. SaaS and BFSI products like AML, Trading and Brokerage Compliance, Mantas Data Analysis Tool, Loan Management systems, Cash management Systems (Payment, Collection and liquidity), Life Insurance, Building Management systems (Embedded ), e-Commerce Application etc.
•Worked into Cloud environment with Microsoft Azure and Amazon AWS cloud services (PaaS and IaaS based Architecture)
•Proven experience into Data Analytics tools and Data modelling using Plant UML, Designed Database including BigDB and RDBMS. Generated various Charts and Dashboards for various Decision making and R&D and forecasting Activities.
•Extensively worked into real time data analytics, video analytics, and big data platform.
•Extensively worked into Telecom OSS/BSS product Development like Fraud management, Best Valued Routing, assured value routing products of SOTAS /MANTAS currently managed by Subex. Extensively worked into Data migration, Data warehousing and data mining Area using Microsoft Technology and Oracle, My SQL and DB 2 Database.
•Extensively worked into Rule based product Development and have worked into Data mining applications, distributed database, Data availability through various level of performance tuning. Extensively worked into Web logic Tuning, Oracle Database tuning Application Tuning.
•Extensively worked into Oracle Application EBS for manufacturing and banking units. Very good exposures on PL/SQL, Data migration from Legacy product to Oracle Applications.
•Worked extensively into C++, C based embedded domain for Building Automation, BMS with HVAC and Security, developed SaaS based applications.
•Worked extensively into UX and UI design, prototype for the product and mapping with original products.
•Extensively worked into worked into MANTAS Analytical Tool Development activities.
•Infrastructure management with O365, IT BCP and DRP, IT BCP Audit for data centers, DRP site setup, IT Setup and Test Lab Setup.
•Web enabled SaaS, PaaS, IaaS based embedded domain Products for Building management systems with HVAC, Building Security with biometric systems like Access Controls and DVN cameras etc.
•Solution oriented specialist with notable success directing a broad range of cost saving initiatives while participating in planning, analysis and implementation of tools and metrics for improving customer satisfaction levels.
•Outstanding leadership skills with ability to build, train, mentor & retain top performing cross functional teams
•An enterprising leader with skills in leading personnel towards accomplishment of common goals
Experience Detail
•Aug 2023 onwards working with AEIS Idia Pvt Limited an offshore centre of AEIS Inc as IT Manager.
•Dec 2022 to March 2023, worked with TCG digital as Consulting Manager for D365 implementation for their worldwide offices.
•July 2022 to Nov 2022 worked with Nixsol India pvt Limited as Sr Technical Delivery Manager, working into Big data projects. Project Contract ended in Nov 22.
•Feb’21 to July 2022 worked with Walking Tree Technologies as Sr. Technical Project Manager. Working into multiple parallel projects and have worked into Data warehousing, and mobile and web- based applications.
-Managing multiple parallel projects with different clients in different time zones.
-Planning and allocation of resources with next 3 months projection and managed the road map for next 6 months.
-Worked closely into Technology solutions and quality deliverables.
-Project Cost (revenue vs Cost) analysis, accruals and invoice as per Sow.
-Data warehousing, Cloud Migration (AWS), User story, review of unit testing, Test management,
-Java, Dot net, React JS, Angular based projects.
-Resource grooming and resource building.
•Oct 2019 April 2021 worked in a start-up (Suntist Labs) into Retail video Analytics product development environment with Agile scum delivery method
•Dec, 2016 to Dec 2019, worked as a consultant for various technical training and Project management. I have conducted various corporate training in various organization that includes Nucleus Software, HCL, NIIT etc. Conducted training on ITBCP, C,C++, Java,J2EE, Java script, PL/SQL, SQL, Database tuning, Web logic Tuning, Application tuning and Advance SQL, Test Management (Manual and automated), Agile scrum, Business Communication skill, etc.
•Jan’15 – Nov ‘16 with Liya Technology (start-up company), Ghaziabad as COO for end-to-end Delivery, Business Development and Operations.
•Oct’10 – Sep 14 with Johnson Controls India Limited, Gurgaon as Operations Manager for offshore Software Lab
•Aug’06- May’09 with Nucleus Software Exports Limited, NOIDA as Senior Project Manager (Engagement Management).
•Oct’05 to Jul’06 with Sanovi Technologies, Bangalore as Sr. Project Manager – Services (client Engagement)
•Mar’02- Oct’05 with SOTAS (Mantas) India Pvt. Ltd., Gurgaon as Sr. Project Manager (Client Engagement)
•Sep’98- Feb’02 with R Systems International Ltd., Noida as Sr. Project Manager (Client Engagement)
•Aug’90- May’98 with Timex Watches Ltd., Noida as Sr. Systems Executive
•Dec’86- Aug’90 with Prakash Tubes Ltd., New Delhi as Sr. Programmer cum System Analyst
Achievements:
Essayed a stellar role in taking leadership in cost effective operation management, ramp up execution for offshore start-up initiatives to execute projects on time and within budget.
Actively worked into Resource Balancing based on Project milestones by deploying them into Other Business Units and improved the productivity and utilization rate
Extensively worked into AI and ML based Retail Video analytics with OpenCV technologies and worked into Data Analytics for Retail, BFSI, Telecom domain.
Instrumental in organizing programs such as Team building activities, Soft skill and Technical Training, to build competencies of teams / members.
Took the Additional Role to implement Process like ISO 9001-2000, SEI CMM and actively worked as corporate trainer on Database design, Oracle Database Tuning Java /J2EE and PL/SQL, Java and Microsoft technology.
Improved the test case development process and actively involvement into the Test tracking helped to improve the quality of the deliverables.
Actively suggested and executed like, Web logic Tuning, Application tuning, Database Tuning and testing to improve the application performance. Accelerated the performance of Telecom and BFSI products.
Improved the productivity with cost effective infrastructure deployment, resource engagement.
Established various guidelines and processes like SEI CMM, ISO 9001-2000, ISO and worked into ISO 8582, SOX etc.
Successfully took measures through Agile Scrum development process, lean coffee, voice of clients to ensure that applications are in line with requirements specified by clients and clients are satisfied. Operations improvement through various process optimization and Improved the Release Note and version control process and improved SLA by 50% through implementing various levels of metrics and tool.
Extensively worked into Fraud management and Risk management in the area of Finance (Credit Risk, AML, Trading and Brokerage compliance) and Telecom. Developed Rule based Engine and integrated with various plug-ins to filter the behavioral suspected data from large volume of data.
Received additional projects from CITI group, ONGC Videsh Limited on the basis of excellent services and on-time deliveries of projects under the supervision.
Received Merit Awards on excellent services with on-time deliveries of projects and smooth Onsite to Offshore work transition.
Certification received for the products for various standards like BTL (for BACnet protocol) and worked as per ASHRAE Standard.
Evaluated and reduced the cost on general office expenses by 50% within a year time without impacting on productivity.
Leadership
•Flexible to work on any shift and any role
•Can optimize the cost of production and delivery through different tools and techniques
•Able to optimize the cost of production and delivery through different tools and techniques.
•I can improve the performance of delivery by 50% and more.
•Customer satisfaction and process adherence is the primary focus.
•Ability to work under heavy pressure and manage the team to work smoothly through proper planning, process, tracking and techniques.
•Extensively worked into Agile Scrum delivery method and DevOps
•Self learner into new technology and very much hands-on into Technology.
•No constraint on frequent travelling and can relocate at any place
•Customer satisfaction and process adherence is the primary focus.
Contact this candidate