Customer Service Representative
Resume:
Brittany Walker
Griffin, GA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Dispatcher/Customer Service
Southeastrans Inc - Villa Rica, GA
May 2022 to Present
• Assisted Members with Non-Emergency medical Transportation.
• Spoke with Transportation Providers to ensure that members had rides home from places like doctor's
appointments, pharmacy visits, dialysis,etc.
Customer Service Representative
Randstad MCI remote - Remote
February 2022 to Present
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Use of soft phone for calls
• Notate account for eligibility specialist to process
Assistant Manager
Gps hospitality burger king - Griffin, GA
June 2019 to October 2021
I was to assist in daily operations. Focusing on labor sales customer satisfaction as well as speed of
service. I had to maintain the shift by making sure that everyone was effectively completing tasks that
help the business run smoothly
• Opened and closed the restaurant at the beginning and end of shifts
• Recruited, interviewed and hired individuals who brought enthusiasm and And dedication to the team
• Performed official money count every shift
• Preformed daily,weekly, monthly and yearly inventory counts.
• Managed daily reports of transactions
• Managed a group of team members
• Hired and crew member and assisted with performing on boarding tasks.
Subway Sandwich Artist/Cashier
Subway Franchises - Jackson, GA
June 2018 to October 2018
• Greet customers
• Listen and prepare order to customer specifications
• Use the POS to ring in orders to give customer total, receiving payment and giving change.
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