HIGHLIGHTS OF QUALIFICATIONS
Saloua Mellak
Hay Mohammadi, Agadir
Strong communication and interpersonal skills for cultivating and maintaining client relationships. Proven expertise in sales, negotiation, and persuasion with a track record of success.
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Strategic thinking and problem-solving abilities to identify opportunities and overcome challenges. Analytical skills to assess market trends, competitor activities, and customer needs effectively. Leadership skills for team management and cross-functional collatboration. Exceptional ability to prioritize tasks, meet deadlines, and manage multiple projects concurrently. Creative approach and innovative mindset for devising unique sales and marketing strategies. Proficiency in CRM software and relevant tools for efficient client management and sales pipeline tracking.
Attention to detail and accuracy in financial analysis and reporting. Thorough understanding of accounting principles and financial analysis techniques. In-depth knowledge of hotel operations, revenue streams, and industry-specific accounting practices.
Familiarity with hotel management systems and financial software for data analysis and management.
Skilled in reconciling financial records, identifying discrepancies, and implementing solutions. Strong organizational skills to handle large volumes of data and meet reporting deadlines efficiently.
Multilingual proficiency including English, Arabic, and French. Business Development Manager
Demonstrated integrity and discretion in handling sensitive financial/client information. EMPLOYMENT & DEMONSTRATED SKILLS
Attijari Wafa Bank, Agadir, Morocco
Manage and develop client portfolio to achieve sales targets and revenue goals. Provide personalized financial advice and recommend suitable products and services. Evaluate creditworthiness and prepare credit applications for consumer and business loans. Monitor credit portfolios, manage delinquencies, and implement debt collection strategies. Foster strong client relationships to enhance loyalty and satisfaction. Ensure compliance with industry regulations and organizational policies. May 2012-Present
Collaborate cross-functionally to optimize product offerings and customer experiences. Sales and Revenue Manager (Audit Department)
Sofitel Palais Imperial, Essaouira, Morocco
Develop and maintain daily and monthly sales reports. Monitor revenue and net margins for all hotel outlets. Jan 2010 - May 2012
Negotiate offers, discounts, commissions, and returns for leased boutiques. Implement audit recommendations and ensure adherence to assigned procedures. Analyze operational margins to identify areas for improvement. Collaborate with various departments to optimize sales strategies and maximize profitability. Train and supervise sales teams to achieve performance targets. Conduct market research to stay informed about industry trends and competitor activities. Generate forecasts and develop sales plans to meet revenue goals. Optimization Cost Specialist
Kazett Equipment, BTP, Marrakech, Morocco
Analyze cost structures to identify areas for optimization. Implement strategies to reduce expenses and increase efficiency. Collaborate with teams to streamline processes and workflows. Monitor Cost-saving initiatives and track their impact. Provide recommendations to management for cost-effective solutions. EDUCATION & TRAINING
Specialized Master's Degree in Marketing and Service Activities Management 2011-2012 Grenoble Ecole de Management, Diplome d'etat Francais Master's Degree in Business Management and Administration Sup de Co Marrakech, Accredited Diploma
Highschool Diploma - Sciences
Jan 2008 - Jan. 2010
Lycee Moulay Rachid, Tanger, Morocco
REFERENCES
Available Upon Request
2007-2011
2006-2007