Hannah Murphy
Stonington, CT *****
860-***-**** ***************@*****.***
SKILLS
• Microsoft Excel proficiency • Adaptability
• Goal Setting • Strong communication skills
• Professional Demeanor • Critical Thinking
• Ordering and Purchasing • Inventory Control
• Supplier Communication • Interpersonal skills
Effectively communicate with all levels of
management
• • Product Quality Determination
• Analytical skills • Attention to Detail
• Space Planning • Vendor negotiation
Knowledge and experience of the supply
chain
• • Performance Tracking
• Microsoft Excel proficiency
PROFESSIONAL SUMMARY
Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team.
WORK HISTORY
DETAIL PLANNER 01/2023 to 07/2023
General Dynamics Electric Boat - New London, United States
• Development & maintenance of Work Instructions using Teamcenter & PCM/EWP Incorporation of design changes (CRs/CNs),LOA revisions, problem sheets, work transfers, etc
•
• Adherence to planning processes & procedures
Collaboration with peers and supervision for the development of new processes and procedures
•
• Executing department goals related to quality and attainment
• Monitoring construction schedules
• Performing tactical problem solving
• Collaboration with internal & external stakeholders RESTAURANT MANAGER 07/2020 to 12/2022
TyMark Restaurant Group. - Granite Street, Westerly RI United States
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
•
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
•
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Carefully interviewed, selected, trained, and supervised staff. Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
•
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels. Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
•
• Managed staff schedules and maintained adequate coverage for all shifts.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Motivated staff to perform at peak efficiency and quality.
• Coordinated with catering staff to deliver food services for special events and functions. Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
•
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
•
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
•
SERVER MANAGER 05/2010 to 05/2020
Dog Watch Cafe - Stonington Ct, United States
• Led team of servers to consistently meet customer service and sales targets. Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
•
Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
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Completed daily procedure checklist and communicated changes to servers and kitchen staff.
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Liaised between servers and upper management to address issues and manage challenges.
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Trained servers on order management, food service quality and how to build rapport with guests.
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• Monitored server performance and provided feedback to enhance server delivery. Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
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Cultivated guest and vendor satisfaction and loyalty through consistent commitment to quality service.
•
• Managed staff schedules and maintained adequate coverage for all shifts. Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
•
• Coordinated with catering staff to deliver food services for special events and functions. EDUCATION
Grasso Southeastern Technical High School - Groton, CT Certificate Connecticut Pipeline, 12/2022
The Elizabeth Grady School of Esthetics & Massage Therapy - Medford, MA No Degree Esthetics, 07/2012
Stonington High School - Pawcatuck, CT High School Diploma 06/2007