Business development, Financial Technology

Michelle Akins

********@******.*** • 678-***-****

LinkedIn • Flowery Branch, Georgia

Business Development Specialist

Results-driven Sales Professional with 15+ years of proven success in business development and strategic relationship management, currently expanding expertise into FinTECH through specialized education and industry engagement (FIS Global Competition finalist).

Strategic Sales Leadership: Demonstrated excellence in complex B2B sales environments, evidenced by securing major contracts with government organizations and commercial clients. Proven track record of executing successful cold calling strategies and developing new business relationships.

Client Relationship Management: Extensive experience in building and maintaining long-term client partnerships across diverse sectors. Strong history of managing key stakeholder relationships and exceeding sales targets through effective account management.

Business Development & Market Analysis: Proven ability to identify and capitalize on new business opportunities, with expertise in reviewing financial statements and activity reports to measure productivity and goal achievement. Experience in developing marketing strategies and implementing systems for improved operational efficiency.

EDUCATION

Bachelor of Science in Organizational Leadership

Concentration in Technology and Office Systems and Financial Technology

University of Georgia eMajor - Dalton State University, Dalton, GA Expected Graduation: May 2024

Dean's List Spring 2024 Finalist, 2022 FIS Global and Georgia FinTech Academy Annual InnovateIN48 Student Edition Competition

Bachelor of Science in Healthcare Administration

Grand Canyon University, Phoenix, AZ December 2019

PROFESSIONAL EXPERIENCE

J & M Cleaning Service, Buford, GA April 1992 - October 2018

Manager of Operations / Independent Contractor

Generated comprehensive business strategies and managed day-to-day operations for multi-sector service organization. Oversaw financial planning, employee development, and strategic partnership initiatives. Directed project management, change implementation, and conflict resolution processes. Spearheaded business development efforts and maintained stakeholder relationships across commercial, government, and residential sectors.

Orchestrated strategic partnerships resulting in 20% year-over-year revenue growth through targeted market expansion.

Established and maintained profitable relationships with diverse clientele across commercial, government, and residential sectors.

Implemented innovative operational systems improving efficiency and service delivery across multiple service lines.

ADDITIONAL EXPERIENCE

Sales Specialist, Great Southern Supply, Stone Mountain, GA

Developed and executed sales strategies targeting major corporations and government organizations. Fostered client relationships and identified new business opportunities. Led team initiatives for market expansion and revenue growth.

Drove 25% company growth through successful lead generation and contract securing initiatives.

Established new business relationships with major retail chains through effective cold calling strategies.

Exceeded sales targets through strategic account management and team leadership.

Management Trainee/Pharmacy Technician, Eckerd Drug Company, Cumming, GA

Directed operational excellence initiatives and implemented strategic marketing campaigns. Oversaw inventory management systems and resource allocation. Facilitated employee training programs and process improvement initiatives.

Expanded customer base by 20% through implementation of targeted marketing strategies.

Developed comprehensive training programs for new employees on company procedures and software applications.

Streamlined operational processes resulting in improved efficiency and customer satisfaction.

Pharmacy Technician/Manager Trainee, Reed Drug Company

Managed pharmacy operations and personnel. Analyzed complex business challenges and implemented solutions

Created inventory control system reducing profit loss by 30%

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