Data Entry Customer Service

NALLELY DAVID

Jurupa Valley, CA *****

909-***-**** - *******.*****@*****.***

PROFESSIONAL SUMMARY

Adept at enhancing team efficiency and accuracy, my tenure at Mobility Health showcased my ability to optimize workflows and lead data entry projects with precision. Leveraging Excel expertise and exceptional time management, I consistently improved performance metrics, underscoring my commitment to excellence and ability to multitask in fast-paced environments.

SKILLS

• Accuracy and Attention to Detail • Fast Typing Speed

• Task Delegation • Workflow Optimization

• Remote Work Capabilities • Microsoft Office proficiency

• Data Entry • File Management

• Excel expertise • Bookkeeping

• Spreadsheet Creation • Word Processing

• Fast Learner • Customer Service

• Time Management • Multitasking

• Spanish

WORK HISTORY

03/2020 to Current Data Entry Lead

Mobility Health – New York, NY

Ensured continuous improvement within the team through ongoing performance evaluations, feedback sessions, and professional development opportunities.

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• Managed time efficiency work flow from home

• overlooked test tubes to match data entry

• Followed established procedures to enter and process data correctly.

• Organized, sorted, and checked input data against original documents.

• Verified accuracy of data entered into system to produce error-free reports.

• Created and maintained data entry logs to track data entry activities Coordinated with multiple departments in New York to collect and enter data, ensuring interdepartmental coherence.

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09/2017 to 05/2020 Transaction Coordinator

P&G Realty – Yorba Linda, CA

• Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.

Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.

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Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.

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Reduced errors in contract documentation by meticulously reviewing and verifying all paperwork for compliance with real estate laws and regulations.

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05/2015 to 09/2017 Manager

Cupids Restaurants – Corona, CA

• Managed and M employees to be productive and engaged in work. Maintained professional, organized, and safe environment for employees and patrons.

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Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

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• Cross-trained existing employees to maximize team agility and performance.

• Managed Schedules for Employee

• Ordered and restock items needed

• Maintained track o flow money

10/2011 to 05/2015 Interpreter

All Speak – Orange, CA

Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.

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Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.

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Communicated with clients to understand interpreting needs and provide best service possible.

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Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.

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01/2006 to 10/2011 Receptionist

Harry V Lawrence Law – Riverbank, CA

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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• Confirmed appointments, communicated with clients, and updated client records.

• Answered phone promptly and directed incoming calls to correct offices.

• Resolved customer problems and complaints.

• Responded to inquiries from callers seeking information. Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

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• Corresponded with clients through email, telephone, or postal mail. Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

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Provided clerical support to company employees by copying, faxing, and filing documents.

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03/2003 to 01/2008 Bookkeeper

Alvarez Tax Service – Anaheim, CA

• Maintained and processed invoices, deposits, and money logs. Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

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• Reconciled and corrected issues with financial records.

• Posted daily receipts and payments in accordance with corporate protocols.

• Established QuickBooks accounting system to reflect accurate financial records.

• Completed tax forms in compliance with legal regulations. EDUCATION

06/2002 High School Diploma

Santiago Highschool - Corona, CA

• Honor Rol all 4 years of high school

• Graduated with honors

04/2002 Instructor

Red. Cross - Santa Ana, CA

LANGUAGES

Spanish

Full Professional

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