Warranty administrator supply logistics specialist

Troy von Schlegel

Troy von Schlegel

PO Box ***31

Albuquerque NM 87154 505-***-****

*******@**.***

OBJECTIVE

Challenging position with a company that utilizes my knowledge and experience.

SUMMARY OF SKILLS/ QUALIFICATIONS

4 years experience management of OEM mining & construction equipment global supply chain / material logistics

5 years senior industrial buyer

Full manufacturing database implementation, BOM data integrity, WO release/ fulfillment management, forensic inventory analysis

7 years managing perishable inventories in professional kitchens, team building, managing food cost & profit margins Over 15 years of diversified, responsible, kitchen experience, through formal education and tenure. Trained in skills of Al-la-Carte, Garde Manger, Bakeshop/Pastries, Kitchen Management, Nutrition, International Cuisine, and Food and Beverage Service.

Always recognized as a “Leader” and “Team Player.” Possesses the ability to be an innovative problem solver, motivator, and visionary. Experienced in effective inventory- and quality control, menu development, staff training and supervision

EDUCATION

LE CORDON BLEU, formerly WESTERN CULINARY INSTITUTE, Portland, Oregon

A 12-month, ACFEI-accredited, comprehensive, hands-on Culinary Arts Program. This full-time program emphasized professionalism and extensively covered all fundamentals in the culinary/hospitality field. Graduated with an Associate’s Degree in Culinary Arts.

GRAND OLD HOUSE, Grand Cayman Island, British West Indies

Six-week internship covering all aspects of kitchen production and management. Worked under the direction of Executive Chef/Proprietor Tell Erhardt, CMC.

Associates of Occupational Studies Culinary Arts (AOS)

COMPUTER SKILLS

Platforms: Windows 3.1/95/98/NT/2000/XP/Vista

Software: INFO-FLO, MAS 90, Sage- Report Master/ Crystal Reports, ARA-Services, MS Office Pro 97/2000/2007, PageMaker, PhotoShop, Corel Snap fire, Adobe Acrobat, PRO E, Auto Cad Rel.14.

RELAVENT EXPERIENCE

Material Planning & Logistics Manager

MEGA Corporation, Albuquerque, New Mexico January 2003 – August 2007 Managed & coordinated, through subordinate personnel, employees engaged in agreement preparation, procurement of tooling, outsource manufacturing, supplies, purchased inventory, critical material, & commodities such as fabricated components, castings, steel, OTR mining trucks chassis, tractor heads, final drives, & OTR tires. Analyze blueprints, specifications, proposals, & other documentation to prepare time cost & labor estimates for production, applying knowledge of specialized methodologies, techniques, principles, or processes. Compute cost factors & prepare estimates used by management to plan, organize, & schedule production. Prepare bids, select vendors or subcontractors, & determine cost effectiveness. Develop & execute, through subordinate personnel, sourcing strategies that support general manufacturing objectives. Effectively work with engineering, finance, manufacturing, marketing and quality assurance to ensure sourcing strategies are comprehensively coordinated with business objectives. Negotiate & execute written, comprehensive supply agreements to support the sourcing strategy. Ensure agreements satisfy commercial & legal requirements. Effectively lead action plans related to sourcing strategy including, re-sourcing, cost reductions, supplier reduction, and contract re-negotiations. Manage global supply and demand dynamics associated with all commodities and complete supply chain. Maintain a thorough understanding of the cost drivers associated with the commodities & supply chain. Generate cost reductions & minimize material net inflation. Create & maintain positive, long-term supplier relationships. Rationalize the supply base to insure an appropriate number of suppliers for a given commodity.

Warranty Administrator

MEGA Corporation, Albuquerque, New Mexico January 2000 – August 2007

Developed & implement warranty process for worldwide dealer network including method to claim, forms, policies, procedures, lines of communication to troubleshoot, strategic inventory placement to service Mining & OTR equipment. Responsible for handling warranty claims from initial reception to reconciliation, including handling calls, verifying required criteria, processing paperwork, logging data, follow up to reconciliation & payment of outstanding claims &/or posting of credits. Recover cost from vendors as necessary. Track claims, chart reasons for claims, cost of claim, & length of time to process & reconcile. Forward pertinent information onto engineering & manufacturing to address quality, workmanship & material issues.

Lead Industrial Buyer/ Procurement Supervisor

MEGA Corporation, Albuquerque, New Mexico August 1999 – January 2003

Responsible for procurement, planning, scheduling, maintaining inventory levels, review & assist in developing specifications for assigned materials, supplies, services, & equipment to be purchased. Participate in supply chain decision-making & supplier selections. Negotiate, prepared & analyze competitive formal bids & requests for proposal. Initiate, prepare, maintain accurate records, specifications & documentation on purchase orders & expedite delivery as necessary. Manage working relationships with suppliers by solving quality issues, variation from specifications, & incorrect pricing. Develop & implement inventory strategies with suppliers to support Lean Manufacturing principles. Provide strategic analytical and decision support to overall planning, coordination and controlling functions of the company sourcing and supply chain activities. Maintain & further develop company inventory database & support systems. Maintain & further develop strategic sourcing dialogue with both internal & external partners. Maintain files of current catalogs, specifications & vendor lists. Interview vendor representatives & salespeople to establish new sources, products & methods of procurement.

Buyer

MEGA Corporation, Albuquerque, New Mexico February 1999 – August 2003

Obtain & analyze manufacturing demands & monitor lead-times of critical inventories. Obtain & analyze bids, negotiate best pricing while confirming deliveries & lead times. Source new suppliers; manage incumbent & new supplier relationships. Prepare purchase orders; check them for accuracy & completeness before issuing. Review acknowledgements for agreement with purchase orders & resolve any discrepancies with the supplier to the best possible advantage for the organization. Follow-up or expedite orders as necessary to meet production demands. Keep management informed of all activities or problems. Propose cost saving alternatives & opportunities to reduce inventory. Develop system tools to simplify and organize daily responsibilities. Work collaboratively with manufacturing, sales & engineering personnel.

Chef/Production Manager

ARAMARK, Albuquerque, NM (Citibank) January 1997-January 1998

Responsible for running day-to-day operations of a corporate account. Ordering, accounts payable and accounts receivable, weekly inventory of 700 items, menu formulation, food and labor costs.

INDEPENDENT CONSULTANT/CATERER April 1996-January 1997

Catered exclusive private parties, consulted on menus, point of sale, demographics, indigenous foods, food cost vs. labor cost, operational procedures, employee safety, sanitation handbooks.

Head Chef

EDELWEISS HOTEL, Taos Ski Valley, NM 1994-April 1996

Responsible for all kitchen decisions, menu development, quality control, staff training and supervision.

PM Lead Cook/Saucier

MR. B’s BISTRO (Brennan Family Restaurant), New Orleans, LA 1992-1994

Rotated through every aspect of six-station, high-quality, high-volume, A-la-minute line. Trained new employees and made all sauces.

PRESTIGE CATERING AND DALE’S CATERING, Portland, OR 1992

Worked part time, while attending school, catering a wide range of events from private parties of 10 to air shows and Indy races of 100,000.

Lead Cook

RAMADA HOTEL CLASSIC, Albuquerque, NM

Responsible for inventory control, quality control, purchasing, menu development, staff training and supervision, and daily line operation.

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