Data Entry Customer Service
Resume:
Marshalltown, IA *****
****.*******@*****.***
Dani Cameron-Cruz
SKILLS
●Hospitality
●Leadership
●Communication
●Multitasking
●Detail-Oriented
●Problem Solving
●Flexibility
●Strong Work Ethic
EXPERIENCE
Anson Elementary, Marshalltown, IA - TK (Transitional Kindergarten) Teacher
August 2022 - June 2023
●Monitoring student progress: Observing and evaluating student performance and development to adjust teaching strategies.
●Assigning and grading: Assigning and grading class work, homework, tests, and assignments
●Providing feedback: Providing appropriate feedback to students.
●Communicating with parents: Communicating with parents about their child's progress and creating action plans for addressing issues.
●Developing educational content: Developing worksheets and activities to help each student engage with educational content.
●Communication: Excellent reading comprehension and communication skills to understand assignments, guidelines, and curriculum.
●Teaching and organization skills: Creative and artistic teaching abilities, patience, and flexibility.
The Flying Elbow, Marshalltown, IA — Owner/Front of House Manager
March 2020 - Dec 2021
●A passionate leader with a proven track record of creating an inspiring environment
●Excellent multitasker that sets priorities and works exceptionally well in fast-paced environments to ensure staff and customer satisfaction.
●Respected team player with strong interpersonal and problem-solving skills
●Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction
●Effective communicator that establishes trust with customers, staff, and vendors.
Wayward Social, Marshalltown, IA — Front of House Manager/Event Planning
Dec 2019 - March 2020
●Overseeing the interview and hiring process, and training new staff on guest service
●Managing events from start to finish, including planning, organizing, and overseeing the event
●Maintaining order and cleanliness in the dining room, waiting area, bar, restrooms, and other customer areas
●Addressing issues, problems, and concerns in a professional and timely manner
●Facilitating communication between front and back-of-house
●Communicating clearly and respectfully, and developing communication and reporting procedures to guide service implementation between front and back-of-house
EDUCATION
Iowa Wesleyan College May 2011— B.S. in Education, cum laude
Honors/Awards
While attending Iowa Wesleyan College, I received recognition for being on the Dean's list 3 out of 4 semesters as well as graduated with Honors (3.6 GPA)
References
Taylor Bear, FOH staff at The Flying Elbow in Marshalltown, IA. TEL: 641-***-****. ******.*********@*****.***
Liz Ochoa, Secretary at Anson Elementary in Marshalltown, IA. TEL: 515-***-****. ******@************.***.**.**
Danielle Platt, Art Teacher at Anson Elementary in Marshalltown, IA. TEL: 641-***-****. ******@************.***.**.**
Kendra Sorenson, Executive Director of Marshalltown Area United Way. TEL: 641-***-****. ******@*********************.***.**.**
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