Customer Service Office Assistant
Resume:
Elizabeth Welsch
Sales/Administrative
Huntington, WV 25704
*****************@*****.***
Obtain position in which I can utilize my many years of administrative experience. Essentially desire a position in which I can utilize over 15 years of experience to add maximum value to administration operations. To attain a position in which I can utilize my interpersonal and administrative skills to benefit the company and myself. In addition, to obtain a career with longevity. Authorized to work in the US for any employer
Work Experience
Office Assistant/Events
SMG/Big Sandy Arena - Huntington, WV
February 2019 to November 2022
Front office duties and Events at the Arena.
Comcast Telesales
The Results Companies - Huntington, WV
January 2020 to August 2022
Retail Ambassador
GC Services - Huntington, WV
February 2018 to September 2018
Provide customer service for Kroger customers.
Temporary Insurance Agent
Geico Insurance Company - Omaha, NE
June 2008 to September 2008
Answer incoming customer calls for Omaha office
Prepare and mail auto and motorcycle leads
Post payments for customers
Assist customers with applications for quotes and renewing policies Assist agents with writing new policies
Receptionist/Administrative Aide
Sterling Distributing - Omaha, NE
1998 to 2006
• Answered multi-line telephone and routed calls, filed daily invoices, typed memorandums and correspondence.
• Assisted to enable the company to attain paramount customer base and satisfaction to avail a merger.
• Performed a myriad of filing duties which included breaking down daily reports and processing of invoices.
• Distributed facsimiles.
• Processed outgoing mail.
• Took telephone orders from customers.
• Notified sales personnel of discrepancies on orders. Unit Diary Clerk
United States Marine Corps - Camp Pendleton, CA
1992 to 1995
• Processed and submitted unit pay, researched pay problems and came up with resolutions.
• Processed pay records for an entire squadron of Marines.
• Performed military duties.
• Received several awards for accomplishing duties above and beyond expectations.
• Consistently met tight time constraints under a great deal of pressure.
• Assisted in several administrative inspections and received 100% passing results on each.
Education
High school or equivalent
Skills
• Customer Service
• Auto Insurance
• Clerical Experience
• Data Entry
• Filing
• Front Desk
• Microsoft Word
• Telemarketing
• Call Center
• Cold Calling
• Revenue Growth
Military Service
Branch: United States Marine Corps
Rank: Lcpl
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