Customer Service Retail Sales

AURORA, IL *****, AURORA, US, ***** •

*****************@******.*** • +1-630-***-****

LAURA ESQUIVEL

Remote

PROFESSIONAL SUMMARY

Remote professional with over 8 years of diverse experience in retail sales, dementia care, and customer service. Demonstrates exceptional people skills, attention to detail, and a compassionate approach, consistently surpassing performance goals and enhancing team efficiency. Passionate about leveraging skills in Microsoft Office and food preparation to contribute to innovative and supportive work environments.

EMPLOYMENT HISTORY

RECIEVER Jul 2022 - Oct 2024

Thriftbooks Aurora, IL

CASHIER Jun 2019 - Present

BP Ottawa, IL

• I check out customers

• I stock the store

• I wash the dishes

• I put out our food on the roller grill

• I also make coffee and clean

ACTIVITY AIDE Apr 2020 - Jul 2022

Elmwood Terrace Nursing and Rehab Aurora, IL

• I engage with the residence

• I also do activities with them make sure they are hands-on and have their minds working at all times

• I also help cover the receptionist desk answering phones and also uploading information into the computer MACHINE OPERATOR Sep 2018 - Sep 2019

Chicago Mold Engineering Saint Charles, IL

SUNRISE SENIOR LIVING Mar 2016 - Apr 2018

Naperville, IL

• I would take my residents to and from dinner

• I’d dress them

• I’d bathe them

• I’d toilet them

• I’d also get them dressed for bed and put them to bed EDUCATION

HIGH SCHOOL OR EQUIVALENT

COURSES

CPR CERTIFICATION

Receive and grade books, ensuring accurate categorization for shelving. Consistently surpass performance goals, enhancing team efficiency. Utilize keen attention to detail to maintain high-quality standards. Collaborate with team to streamline book processing workflow. Contribute to improved inventory organization and accessibility. Efficiently grade and categorize incoming books, ensuring accurate placement on shelves. Consistently exceed daily processing targets, contributing to streamlined inventory management. Analyze book conditions to determine appropriate grading, maintaining high standards of quality control. Identify trends in book donations to inform inventory forecasting.

SKILLS

Cashiering (Experienced), Warehouse (Experienced), Packaging (Skillful), Cleaning (Experienced), Serving (Experienced), Cash Handling (Experienced), Food Preparation (Skillful), Food Service (Skillful), Coffee (Experienced), Retail Sales (Experienced), Kitchen (Beginner), Home Care (Experienced), Caregiving (Expert), Customer Service (Experienced), Nursing, Housekeeping (Experienced), Front Desk (Skillful), Supervising (Skillful), Sales (Experienced), Care Plans (Skillful), Dementia Care, Memory Care, Communication (Experienced), Microsoft Office, Negotiation, Alzheimer's Care (Experienced), Stocking.

ADDITIONAL INFORMATION

CERTIFICATIONS AND LICENSES

Driver's License

CPR Certification

Contact this candidate