MONIQUE MCLAURIN
Fort Washington, MD
***************@*****.***
Operate office equipment.
Typing 40+ WPM
Customer Service Skills
Answering Multi-line Phone System
Effective communication
Soft Skills
Create, maintain, and enter information into databases.
Microsoft Office
Bachelor of Business Administration
UNIVERSITY OF MARYLAND COLLEGE PARK – 2018
HeiTech Services
Perform data entry functions as needed.
Perform quality control checks according to project requirements.
Daily use of office automation tools such as Microsoft Office and other common desktop applications.
September 25, 2023 – Present
Brilliant Lanham
Fill papers.
Answer phones, took message, and setup appointments kept track of contractors bum invoice, supplies and travel.
April 2023 – September 2023
Virginia Cancer Specialists
Medical Records Data Entry
Pulls charts for scheduled appointments to guidelines.
Ensure that all appropriate documentation for the scheduled patient visit is attached to the patient’s chart.
Releases medical records information to persons or agencies according to State and Federal regulations.
Compile and maintain patients' medical records to document condition and treatments to provide data for research or cost control and care improvement effort.
Makes copies of dictated interval notes accordingly.
February 2023 – April 2023
ISI Professional Services General Clerk I
Retrieves, sorts, and maintains files.
Prepares files for shipping.
Scans, photocopies, or emails documents
Handle external mail, serving as the link between
the U.S. Postal Service and individual offices and workers.
April 2022 – December 2022
CMI Management
General Clerk ll
Answering incoming phone calls
Route incoming and outgoing mail to their respective locations
Operates office equipment and maintaining office supplies.
Gather, compile, and verify information and performs data entry
July 2021 – April 2022
Patrick Henry School
Health Annex
Helped manage students throughout the school day whether in the hallways or during lunch, indoor or outdoor recess, or restroom breaks.
Reported safety concerns to school administration for immediate resolution.
Informed the school front office daily with a count and names of student’s attendance.
Made phone calls for students that were sick for pick up.
February 2021 - May 2021
UM Charles Regional Medical Center
Corporate Staffing Recruiter
• Managed the recruitment process- setting up interviews, scan resumes, assist with planning new employee orientations.
• Prepared equipment for employee use, performed or ensured proper installation of services.
• Worked with departments to ensure that positions are filled within guidelines.
• Established and maintained relationships with vendors.
• Configured hardware, devices and software to set up workstations for employees.
July 2020 – January 2021
Utility Cleaner
Amentum
• Performed and document routine inspection and maintenance activities.
• Cleaned bathrooms, replenished bathroom supplies, & emptied trash cans.
• Cleaned building floors by sweeping, mopping, scrubbing, and vacuuming.
• Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Compliant with OSHA regulations.
March 2018 - July 2020