General Manager Executive Assistant

CONNIE J. COOK

**** ** **** **, ******** City, OK 73128

361-***-****- cell

******.******@*****.***

Energetic, accomplished professional with years of office operation and management experience. Reputation for effective team management, strong organization techniques, flexibility and willingness to do what is necessary to get the job done right, pay critical attention to detail, and excellent written/oral communication skills in a fast-paced environment. Exceptional multi-tasking capabilities with effective time management techniques. Familiar with numerous Windows based software packages. Detail working knowledge of Microsoft Office; Outlook, Word, Excel, Access and Power Point. Experience DealerTrack software programs. Able to Pass a Background Check and get Security Clearance.

PROFESSIONAL EXPERIENCE

EXECUTIVE ASSISTANT

Post Oak Toyota June 2022 – November 2024 Oklahoma City, OK

Assistant to Owner and General Manager

Screen calls, run errands, keep calendar up to date for Owner

Make airline reservations, car rentals and hotel reservations for employees

Set up training for various departments

Screen calls, run errands, keep calendar up to date for General Manager

Set up all meetings for General Manager

Make airline reservations, car rentals and hotel reservations

Maintain personal files including multiple checking accounts, credit cards for GM

Set up sales meetings and training with various hotels

Schedule interviews for potential employees

Set up employee events for 2 dealerships

Help resolve customer issues

Coordinate various fundraisers for different charities

Complete expense report for General Manager and other Managers

Post online job descriptions for various positions on numerous job boards

Handle all sponsorships

SERVICE ADVISOR

Howdy RV September 2020 – January 2022

Write up service tickets on RV’s that were brought in for service

Supervise all the technicians

Submit warranty claim, extended warranty claims

Inspect all new RV’s that were delivered

Sell parts

EXECUTIVE ASSISTANT

Mike Shaw Toyota June 2015 – May - 2020 Oklahoma City, OK

Assistant General Manager

Screen calls, run errands, keep calendar up to date for GM

Make airline reservations, car rentals and hotel reservations for employees

Set up training for various departments

Screen calls, run errands, keep calendar up to date for General Manager

Set up all meetings for General Manager

Make airline reservations, car rentals and hotel reservations

Maintain personal files including multiple checking accounts, credit cards for GM

Set up sales meetings and training with various hotels

Schedule interviews for potential employees

Set up employee events for 2 dealerships

Help resolve customer issues

Coordinate various fundraisers for different charities

Complete expense report for General Manager and other Managers

Post online job descriptions for various positions on numerous job boards

Handle all sponsorships

Take notes in daily manager meeting

ADMINISTRATIVE ASSISTANT

Corpus Christi Army Depot/L3 – January 2013 – March 2015 Corpus Christi, TX

Responsible for accomplishing all work associated with ordering, receiving, storing, inventorying, issuing, exchanging, salvaging, repairing and testing of calibrated tools

Using excel create spreadsheets listing all the tool boxes issued to all customers throughout CCAD

Review annual inventories and go over with the customer any discrepancies

Using excel create a spreadsheet to schedule all customers inventories for the year

Transfer, Turn In and Issue tool boxes in ATICTS

Assist customers in accessing ATITCTS

Help customers in the process of filling out Lost Tool Reports processing the paperwork when all reports have been turned in and signed off by all supervisors

Keep detailed records of accountable tools utilizing CCAD;s ATICTS software program

Familiar with CCAD governing supply / tool crib management policies and programs

ADMINISTRATIVE ASSISTANT

Omni Hotels – May 2010 – December 2012 Corpus Christi, TX

Provide assistance to the Director of Food and Beverage / Director Convention Services

Run a ten day report weekly for upcoming groups coming in

Code and process incoming invoices

Working with various clients on their upcoming event

Let various departments know of any last-minute changes to any upcoming events

Work with temporary agency on hiring for temporary work for various events

Answer phones, taking very detailed messages

Set up seating charts and reservations for all Holiday Brunches for over 300 guests

Made reservations for large groups holding events at the hotels

Send out turnover packages and thank you letters

ADMINISTRATIVE ASSISTANT

Lincoln Harris, CSG – June 2008 – May 2010 Corpus Christi, TX

Assist Property Manager with day-to-day operations

Code Invoices to make sure they are within the budget and paid within a timely manner

Close out all open work orders

Take care of tenant requests

Set up appointments with vendors

Run various reports (budgets, financials, check registers, tenant receivables)

Type up Short Form Contracts and Lien Waivers

Print out tenant statements

Send tenants default and late letters

EXECUTIVE ASSISTANT

Eye Care Centers of America, Inc. – September 2005 – May 2008 San Antonio, TX

Assistant CEO. President and CFO

Screen calls, run errands, keep calendar up to date for the CEO

Set up meetings out of town for all the managers

Set up sales meetings and training with various hotels

Schedule interviews for potential employees

Set up employee events for 2 dealerships

Help resolve customer issues

Complete expense report for CEO

OFFICE MANAGER / EXECUTIVE ASSISTANT

Clear Channel Communications April 1997 – September 2008 San Antonio, TX

Handle all of the office furniture needs

Handle ordering office supplies and printing needs for the entire office

Handle all the access cards

Approve invoices for the corporate office

Supervise the Mail Clerk and Receptionist

Take care of the space planning needs for the corporate office

Take care of maintenance agreements on all office equipment

Handle ordering new office equipment for the corporate office

Coordinate a 200 person move and set up the office

Coordinate all Projects for different departments and fundraisers

Set up for large meetings and various company luncheons

Work with a team of 13 other administrative assistants.

Take care of 7 different Managers and Vice Presidents Expense Reports

Supported CAO, Director of SEC Reporting and CIO

Prepare SEC Filings

Back up receptionist

Made travel arrangements

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